管理員
帖子總數: 11608
註冊: 2001/5/4
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已發表: 2008/10/11 下午3:16
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We've patched Magelo Sync to work with the updates applied on 07 Oct 2008. Thank you for your patience.
Edit: There are multiple reports of Sync not detecting characters, if you have that issue please post your log file here: http://eq.magelo.com/forum/messages.jspa?topic=5096
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會員
帖子總數: 13
註冊: 2003/5/4
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已發表: 2008/10/13 上午3:01
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Midnight Eastern 10/12 cannot find my character in order to update. Yes I am a premium member.
(Does this have anything to do with the fact that earlier tonight (10/12) the entire magelo site was down, from our signatures to our profiles to this site?)
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Wolana Phoenixfyre, druid, Kelethin-Xegony
LeafLady of 110 seasons
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會員
帖子總數: 1
註冊: 2008/9/12
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已發表: 2008/10/13 上午3:06
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Unable to update. Magelo cannot find my character.
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會員
帖子總數: 6
註冊: 2001/11/14
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已發表: 2008/10/13 上午3:45
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Can (finally) get one character synched, but it's not detecting other characters/accounts loaded at the same time as it was previously.
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會員
帖子總數: 6
註冊: 2006/11/8
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已發表: 2008/10/13 上午4:49
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My character isn't being detected as well. (Premium) Fix for this?
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會員
帖子總數: 3
註冊: 2008/10/10
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已發表: 2008/10/13 上午5:26
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Same as the rest, Im a premium member and it cant detect my Character,
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會員
帖子總數: 2681
註冊: 2008/7/23
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已發表: 2008/10/13 上午5:47
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To everyone who's having trouble with Magelo Sync, I've posted a reply in the thread here. We're working on a fix for it right now and would like to apologise for the downtime.
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會員
帖子總數: 8
註冊: 2007/1/17
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會員
帖子總數: 8
註冊: 2007/1/17
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顧問
帖子總數: 1182
註冊: 2004/1/27
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已發表: 2008/10/13 下午6:22
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As Erycil said, the team is working on it and when it is fixed a post will be made.
Repeatedly posting that it does not work in mulitple threads every few hours doesn't help the situation. What would help is if people would post log files from Magelo in the thread indicated to help the team isolate the problem.
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會員
帖子總數: 1
註冊: 2006/8/15
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已發表: 2008/10/13 下午9:28
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Everyones log file is pretty much the same. It isnt on our end. It is on yours, or on SoE. That said, we are paying members here for the most part. There should be some time added on to my subscription as I am definitely not getting what I paid for.
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會員
帖子總數: 12
註冊: 2002/11/28
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已發表: 2008/10/14 上午1:27
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Same issue here-not detecting toons as of 10/13 at 11 PM EST--yes, premium
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會員
帖子總數: 2681
註冊: 2008/7/23
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已發表: 2008/10/14 上午8:48
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We fixed it now, apologies for any downtime.
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