会员
帖子总数: 1
注册: 2012/1/15
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已发表: 2012/1/15 上午10:47
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hi i fire rift up hit the sync key it says it worked but then i log into my account and no info has been updated on my char pls help ty
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管理员
帖子总数: 4235
注册: 2006/2/8
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已发表: 2012/1/15 下午11:15
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Yes we are working on this issue, also reported by other users during the week-end.
We will keep you posted!
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会员
帖子总数: 2
注册: 2012/1/14
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已发表: 2012/1/16 上午3:49
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Hi, same issue, but question is can my trail be reset? so i can test it when it actually works? 
Since i register till now i wasn't able to test it correctly to see if i actually like it or not.
Greetings
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管理员
帖子总数: 4235
注册: 2006/2/8
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已发表: 2012/1/16 下午7:21
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Sorry about that Milexna! I will see if we can reset your trial of course.
I will keep you posted on our progress on this issue today.
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管理员
帖子总数: 4235
注册: 2006/2/8
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已发表: 2012/1/17 上午7:09
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The synchronization issue should be fixed now. Please try again to sync your characters and let us know if you still have any problem.
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会员
帖子总数: 2
注册: 2012/1/14
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已发表: 2012/1/17 上午8:57
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thanks it worked 
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会员
帖子总数: 2
注册: 2012/1/15
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已发表: 2012/1/17 下午9:16
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just tried to update my warrior on antonious bayle eq and it never took, showed the same stats as a week ago.
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管理员
帖子总数: 4235
注册: 2006/2/8
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已发表: 2012/1/17 下午9:50
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Hi pulv,
This forum is related to Rift bugs, so you should report you issue in the EverQuest bugs forum. The log file of Magelo Sync should help to better understand what is going on, by the way.
Thank you!
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会员
帖子总数: 2
注册: 2012/1/15
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已发表: 2012/1/18 上午7:25
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when i reported the bug on everquest i was refered to this thread bye the magello person who answered me. I was told to follow this thread for information and updates on the problem and thats what im doing,
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管理员
帖子总数: 4235
注册: 2006/2/8
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已发表: 2012/1/18 上午8:17
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I am sorry pulv, I made a mistake in the link I provided to you when you reported your issue by email. This is my fault actually. Could you please open a new topic in the EverQuest bugs forum providing a fresh log of Magelo Sync?
Try to sync again and when the error occurs, press "ctrl + shift + L", when you have the focus on Magelo Sync, to get the log. Then copy its content in your post.
It will give us some information of what is going on.
Thank you.
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