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Messages dans le sujet: Password issue
Muffinstalker
Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018
Ecrit le: 06/03/2022 09:25

When I attempt to run Magelo Sync, it asks me for my username and password.

When I enter them, a pop-up window indicates that it is an invalid username or password.

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I used the SAME username and password to log into the forums here, with no issue.

I used the SAME username and password to manually update my character, with no issue.

Muffinstalker
Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018
Ecrit le: 08/03/2022 22:33

I have rebooted my machine.
I have reinstalled the Sync program.
I have repeatedly verified the Username and password are spelled correctly

Still get the same message.
Jelan
Admin

Nbr msg: 11406
Enregistré: 05/05/2001
Ecrit le: 14/03/2022 08:13

That is super weird, especially given this is the first time I am hearing about such issue and as far as i can tell you seem to be the only one facing this at the moment. Is there any chance your password has some special characters ? It should not matter but just trying to brainstorm why it would work on the web and not with the client...
Muffinstalker
Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018
Ecrit le: 18/03/2022 07:33

I changed my password, seems to have resolved the issue. No idea why it wasn't working.
Jelan
Admin

Nbr msg: 11406
Enregistré: 05/05/2001
Ecrit le: 18/03/2022 09:36

Ya weird but glad it worked.