Membre
Nbr msg: 28
Enregistré: 01/08/2006
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Ecrit le: 27/04/2022 18:35
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Magelo Sync not detecting character.
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Membre Premium
Nbr msg: 12
Enregistré: 15/10/2008
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Ecrit le: 27/04/2022 21:04
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Same
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Membre
Nbr msg: 1
Enregistré: 26/04/2022
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Ecrit le: 27/04/2022 21:21
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I have tried uninstalling and reinstalling both Magelo sync and EQ, it does not detect any characters even when I am logged in. I have premium. It just says "Magelo Sync is trying to detect your currently logged character, please wait. If your character doesn't appear, let us know using the support forum"
So I hope this is the right place. I have no idea what else to try.
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Membre Premium
Nbr msg: 44
Enregistré: 07/04/2004
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Ecrit le: 27/04/2022 22:27
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I made a post in the desktop app thread, should have put it here.
I am having the same trouble.
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Membre
Nbr msg: 2
Enregistré: 25/04/2022
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Ecrit le: 28/04/2022 00:28
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The same thing is happening to me. I have reinstalled a few times now. I thought I was just going crazy. This sucks.
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Membre
Nbr msg: 3
Enregistré: 24/02/2019
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Ecrit le: 28/04/2022 01:14
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Same, not detecting character. Probably has something to do with EQ going to 64 bit, not sure but I have both 32 and 64 bit Java installed.
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Admin
Nbr msg: 11406
Enregistré: 05/05/2001
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Ecrit le: 28/04/2022 02:44
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Please post your Magelo Sync log, it will help me understand what is going on, thanks.
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Membre Premium
Nbr msg: 44
Enregistré: 07/04/2004
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Ecrit le: 28/04/2022 02:51
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From Magelo.log:
[2022-04-27 07:18:32] Could not find: magelo-i18n []
[2022-04-27 07:18:32] Using magelo-i18n[en]
[2022-04-27 07:18:32] Using magelo-i18n[en_US]
[2022-04-27 07:18:32] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[2022-04-27 07:18:32] Windows 10 10.0 amd64
[2022-04-27 07:18:32] Java version 1.8.0_331
[2022-04-27 07:18:32] America/Los_Angeles, en_US, windows-1252
[2022-04-27 07:18:32]
[2022-04-27 07:18:32] Services initialisation ...
[2022-04-27 07:18:34] Automatic user authentification...
[2022-04-27 07:18:35] User : Malbro (PREMIUM)
[2022-04-27 07:18:35] Game Slots : 2 free of 3
[2022-04-27 07:18:35] Starting services...
[2022-04-27 07:18:35] Starting service : Content Synchronizer
[2022-04-27 07:18:35] Starting service : Deadlock Hunter
[2022-04-27 07:18:36] Starting service : Game session seeker
[2022-04-27 07:18:43] Launching EQ 'C:\EverQuest\Everquest.exe'
[2022-04-27 07:19:25] New game session detected : eqgame.exe[2784]
[2022-04-27 07:19:26] Creating Everquest game monitor
[2022-04-27 07:19:26] Starting game monitor : EverQuest 4.0.6
[2022-04-27 07:19:35] Sending game content to server...
[2022-04-27 07:19:35] Detected game objects by GameMonitor (EverQuest 4.0.6) : 0
[2022-04-27 07:19:35] New detected game objects : 0
[2022-04-27 07:19:35] Sending observations
[2022-04-27 07:19:56] [Char] Step -2
[2022-04-27 07:20:26] Stoping services...
[2022-04-27 07:20:26] Stoping service : Game session seeker
[2022-04-27 07:20:26] Stoping game monitor : EverQuest
[2022-04-27 07:20:26] Stoping service : Content Synchronizer
[2022-04-27 07:20:26] Sending game content to server...
[2022-04-27 07:20:26] New detected game objects : 0
[2022-04-27 07:20:26] Sending observations
[2022-04-27 07:20:26] Stoping service : Deadlock Hunter
[2022-04-27 07:20:26] Closing Magelo Sync
Two other files magelo.log.1 and error.log in the erroi directory has the same information.
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Membre
Nbr msg: 28
Enregistré: 01/08/2006
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Ecrit le: 28/04/2022 03:00
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[17:58:05] [WARNING] Could not find: magelo-i18n []
[17:58:05] [INFO] Using magelo-i18n[en]
[17:58:05] [INFO] Using magelo-i18n[en_US]
[17:58:05] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[17:58:05] [INFO] Windows 10 10.0 amd64
[17:58:05] [INFO] Java version 1.8.0_321
[17:58:05] [INFO] America/Los_Angeles, en_US, windows-1252
[17:58:05] [INFO]
[17:58:05] [INFO] Services initialisation ...
[17:58:06] [INFO] Automatic user authentification...
[17:58:07] [INFO] User : N/A
[17:58:07] [INFO] Game Slots : 0 free of 3
[17:58:07] [INFO] Starting services...
[17:58:07] [INFO] Starting service : Content Synchronizer
[17:58:07] [INFO] Starting service : Deadlock Hunter
[17:58:08] [INFO] Starting service : Game session seeker
[17:58:09] [INFO] New game session detected : eqgame.exe[11404]
[17:58:09] [INFO] Creating Everquest game monitor
[17:58:09] [INFO] Starting game monitor : EverQuest 4.0.6
[17:58:10] [INFO] [Char] Step -2
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Membre Premium
Nbr msg: 2
Enregistré: 26/08/2012
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Ecrit le: 28/04/2022 04:42
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[2022-04-27 20:38:20] Could not find: magelo-i18n []
[2022-04-27 20:38:20] Using magelo-i18n[en]
[2022-04-27 20:38:20] Using magelo-i18n[en_US]
[2022-04-27 20:38:20] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[2022-04-27 20:38:20] Windows 10 10.0 amd64
[2022-04-27 20:38:20] Java version 1.8.0_331
[2022-04-27 20:38:20] America/Denver, en_US, windows-1252
[2022-04-27 20:38:20]
[2022-04-27 20:38:20] Services initialisation ...
[2022-04-27 20:38:23] Automatic user authentification...
[2022-04-27 20:38:25] User : larul (PREMIUM)
[2022-04-27 20:38:25] Game Slots : 0 free of 3
[2022-04-27 20:38:25] Starting services...
[2022-04-27 20:38:25] Starting service : Content Synchronizer
[2022-04-27 20:38:25] Starting service : Deadlock Hunter
[2022-04-27 20:38:26] Starting service : Game session seeker
[2022-04-27 20:38:27] New game session detected : eqgame.exe[20068]
[2022-04-27 20:38:27] Creating Everquest game monitor
[2022-04-27 20:38:27] Starting game monitor : EverQuest 4.0.6
[2022-04-27 20:38:28] [Char] Step -2
[2022-04-27 20:38:42] Stoping services...
[2022-04-27 20:38:42] Stoping service : Game session seeker
[2022-04-27 20:38:42] Stoping game monitor : EverQuest
[2022-04-27 20:38:42] Stoping service : Content Synchronizer
[2022-04-27 20:38:42] Sending game content to server...
[2022-04-27 20:38:42] New detected game objects : 0
[2022-04-27 20:38:42] Sending observations
[2022-04-27 20:38:42] Stoping service : Deadlock Hunter
[2022-04-27 20:38:42] Closing Magelo Sync
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Membre Premium
Nbr msg: 2
Enregistré: 26/08/2012
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Ecrit le: 28/04/2022 04:43
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[20:38:20] [WARNING] Could not find: magelo-i18n []
[20:38:20] [INFO] Using magelo-i18n[en]
[20:38:20] [INFO] Using magelo-i18n[en_US]
[20:38:20] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[20:38:20] [INFO] Windows 10 10.0 amd64
[20:38:20] [INFO] Java version 1.8.0_331
[20:38:20] [INFO] America/Denver, en_US, windows-1252
[20:38:20] [INFO]
[20:38:20] [INFO] Services initialisation ...
[20:38:23] [INFO] Automatic user authentification...
[20:38:25] [INFO] User : larul (PREMIUM)
[20:38:25] [INFO] Game Slots : 0 free of 3
[20:38:25] [INFO] Starting services...
[20:38:25] [INFO] Starting service : Content Synchronizer
[20:38:25] [INFO] Starting service : Deadlock Hunter
[20:38:26] [INFO] Starting service : Game session seeker
[20:38:27] [INFO] New game session detected : eqgame.exe[20068]
[20:38:27] [INFO] Creating Everquest game monitor
[20:38:27] [INFO] Starting game monitor : EverQuest 4.0.6
[20:38:28] [INFO] [Char] Step -2
[20:38:42] [INFO] Stoping services...
[20:38:42] [INFO] Stoping service : Game session seeker
[20:38:42] [INFO] Stoping game monitor : EverQuest
[20:38:42] [INFO] Stoping service : Content Synchronizer
[20:38:42] [INFO] Sending game content to server...
[20:38:42] [INFO] New detected game objects : 0
[20:38:42] [INFO] Sending observations
[20:38:42] [INFO] Stoping service : Deadlock Hunter
[20:38:42] [INFO] Closing Magelo Sync
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Admin
Nbr msg: 11406
Enregistré: 05/05/2001
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Ecrit le: 28/04/2022 04:53
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Ok, all of you are stuck at the same step (-2) which has to do with the zone you are currently in. Could someone confirm if being in PoK helps at all ? I tested the sync there and it was working for me.
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Admin
Nbr msg: 11406
Enregistré: 05/05/2001
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Ecrit le: 28/04/2022 05:05
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I just pushed a little update to add some more debugging info. If someone can quickly restart Magelo Sync and post his log once more, that will be helpful, thanks.
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Membre
Nbr msg: 4
Enregistré: 01/11/2007
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Ecrit le: 28/04/2022 09:06
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I zoned out from my pgh to PoK and it looks like everything synced. Heading back to pgh to see if problem comes back.
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Membre
Nbr msg: 4
Enregistré: 01/11/2007
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Ecrit le: 28/04/2022 09:11
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So after zoning to PoK and getting a successful sync, I zoned back in to our guild PGH. Tried the Magelo client sync again and received the trying to detect your current character message.
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