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Messages dans le sujet: Unable to retrieve character's status.
Splixxxen
Membre Premium

Nbr msg: 3
Enregistré: 21/04/2010
Ecrit le: 26/05/2023 15:02

Keep getting "Unable to retrieve character's status." then "An error occurred during the synchronization, please try again later"

Tried logging everything down and reinstalling sync, relogging, etc. no luck.

Server: Aradune
Jelan
Admin

Nbr msg: 11406
Enregistré: 05/05/2001
Ecrit le: 26/05/2023 15:46

Hi Splixxxen,

Can you please post your Magelo Sync log, it should help us understand what is going on.
You can open the log by clicking CTRL + SHIFT + L when the Magelo Sync window has the focus.

Thanks.
Splixxxen
Membre Premium

Nbr msg: 3
Enregistré: 21/04/2010
Ecrit le: 26/05/2023 16:17

[2023-05-26 16:16:26] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2023-05-26 16:16:38] Syncing character (Full) 'Splixxer'
[2023-05-26 16:16:38] Unable to retrieve character's status.
Jelan
Admin

Nbr msg: 11406
Enregistré: 05/05/2001
Ecrit le: 26/05/2023 16:23

Can you please restart Magelo Sync and give it another try, I believe I might have fixed the issue.
Splixxxen
Membre Premium

Nbr msg: 3
Enregistré: 21/04/2010
Ecrit le: 26/05/2023 16:26

Was able to sync now.
Thanks!
Jelan
Admin

Nbr msg: 11406
Enregistré: 05/05/2001
Ecrit le: 27/05/2023 03:23

Awesome !

Have a great WE !