會員
帖子總數: 2
註冊: 2016/5/3
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已發表: 2016/6/5 下午12:31
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I bought a Premium sub last week but it doesn't seem to be active.
Could someone look into it? My order number is 124557.
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管理員
帖子總數: 11402
註冊: 2001/5/4
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已發表: 2016/6/12 下午12:10
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Hi Jesen77,
Sorry about that, it seems there has been a little glitch on Paypal side and even though the transaction was a success, it's advertised in our system as failed...
I am refunding you this payment, please give it another try. Thanks !
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會員
帖子總數: 2
註冊: 2016/5/3
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已發表: 2016/6/12 下午12:21
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That did the trick! Thank you so much for your help.
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管理員
帖子總數: 11402
註冊: 2001/5/4
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已發表: 2016/6/12 下午12:24
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Great, glad it worked out just fine. On a side note, Rift has been patched and I have yet to patch Magelo Sync. It will happen very soon and I will grant 3 extra days to all our premium users to compensate for the extra downtime.
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