會員
帖子總數: 4
註冊: 2014/3/22
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已發表: 2016/6/6 下午6:22
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Thank you for your payment! This email certifies your payment to Magelo. Keep it as an invoice.
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Order number : 124630
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
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會員
帖子總數: 1
註冊: 2011/9/11
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已發表: 2016/6/6 下午9:53
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I have the exact same Problem 
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會員
帖子總數: 2
註冊: 2012/11/28
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已發表: 2016/6/7 上午7:40
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Hi, I have the same problem, paid for the account last night but it does not appear to be active yet. Please fix this bug
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管理員
帖子總數: 11461
註冊: 2001/5/4
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已發表: 2016/6/7 上午8:52
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Hi guys,
I have activated your premium account, sorry about that and thanks again for your support.
oakyx, your payment has failed, please try again and let us know how it goes.
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會員
帖子總數: 2
註冊: 2012/11/28
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已發表: 2016/6/7 上午8:56
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Hi Jelan,
According to Paypal the payment went through, here is the transaction number : 0JR767100S1143211
Could you please check ?
Thanks, regards,
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管理員
帖子總數: 11461
註冊: 2001/5/4
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已發表: 2016/6/7 上午9:00
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Hi oakyx,
Indeed you are correct, it seems the transaction cleared just fine on Paypal side but somehow ended up marked at failed on our side...
I have seen another user with the same issue. I need to take a closer look at what is going on with Paypal, I will get back to you tomorrow with an update.
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