会员
帖子总数: 2
注册: 2017/3/15
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已发表: 2017/3/15 下午5:05
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Hi there,
One of my old user accounts for EQ Magelo, "kaelon", is associated with an old email address. I managed to acquire that old email address – by buying the now-defunct domain, and setting it up! (I know, this is ridiculous). However, when I click on the "Forgot Password" link and get the confirmation that an email has been delivered – I never get the password reset/forgot password email sent to my email address.
Can someone please help me reset this Magelo account's password? Either by emailing me a temporary password to the "kaelon" email address on file, or something else?
Thank you!
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管理员
帖子总数: 11520
注册: 2001/5/4
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已发表: 2017/3/20 下午11:07
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Hi Zaelur,
Please send me an email at jelan@magelo.com and I will look into it.
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会员
帖子总数: 2
注册: 2017/3/15
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已发表: 2017/3/24 下午6:08
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Thanks so much, Jelan. I've sent you an email from my kaelon email address.
I don't have any problems resetting any of my other Magelo accounts (I get the reset email), but I'm not receiving any reset emails for this one. Thanks for your help!
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管理员
帖子总数: 11520
注册: 2001/5/4
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已发表: 2017/3/26 下午10:38
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I just sent you an email to confirm and as soon as I hear back from you, I will reset the password.
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