会员
帖子总数: 4
注册: 2014/3/22
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已发表: 2018/1/21 下午6:12
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I submitted a support ticket months ago, with no response. I will provide information in a pm to the supporting agent.
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会员
帖子总数: 4
注册: 2014/3/22
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已发表: 2018/1/30 下午2:04
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Hello?
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管理员
帖子总数: 11520
注册: 2001/5/4
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已发表: 2018/2/1 下午8:41
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There is no agent, there is just me, I need to catch up with my backlog of tickets but a quick look at it does not show any ticket from 'MIZMHG' account. Did you submit your ticker under a different magelo account ?
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会员
帖子总数: 4
注册: 2014/3/22
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已发表: 2018/2/21 下午3:38
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It is assigned to "Iolina" from the Help tab. I'm unable to pm you to forward the request, how can I proceed?
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管理员
帖子总数: 11520
注册: 2001/5/4
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已发表: 2018/2/27 上午12:26
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Hey sorry for the super late feedback, the ticket should not had been assigned to loulina, I will have to fix that. I just poste a reply on the ticket.
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