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主题的留言: Sync not working. Is it me? Or Magelo?
sdoofbuc
会员

帖子总数: 28
注册: 2015/1/31
已发表: 2016/1/24 下午7:29

Sync not working. Is it me? Or Magelo?

Haven't been able to sync since last Monday (Jan 18, 2016). I know there was a patch. But in the past there always was some sort of notice. A post or something letting the paying customers know it's being worked on.

I just came back to Magelo after a year break, so I don't know how things are done now. But I haven't seen anything about this last patch. And the stuff I have seen (forums, facebook, twiter) is all old and out dated information.

http://i.imgur.com/oJXM3B2.jpg

Altreal1
白金会员

帖子总数: 220
注册: 2007/1/16
已发表: 2016/1/24 下午11:56

Sync has not been updated, nor has an eta been given. Either would be appreciated.
sdoofbuc
会员

帖子总数: 28
注册: 2015/1/31
已发表: 2016/1/25 上午11:52

Thanks. I wanted to make sure I wasn't the only one.

I paid for a service that isn't being provided.

loulina
管理员

帖子总数: 4235
注册: 2006/2/8
已发表: 2016/1/26 上午4:20

Sorry about this patch. It took us more time than usual. It's almost done. Magelo Sync will be back soon.
sdoofbuc
会员

帖子总数: 28
注册: 2015/1/31
已发表: 2016/1/26 上午10:00

That is 100% understandable.

Next time could you make a forum post letting everyone know what is going on?

I know as a paying customer myself, this would help keep me calm and patient until the update is finished.

Thanks!

loulina
管理员

帖子总数: 4235
注册: 2006/2/8
已发表: 2016/1/27 上午7:42

Yes sure, I will post something sooner. I usually do it
Magelo Sync has been patched this morning.