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主题的留言: Premium account paid but not active
Ugloth
白金会员

帖子总数: 1
注册: 2006/11/8
已发表: 2016/6/4 下午8:26

Paid via paypal and paypal deducted, received emails from Magelo saying I paid but on webpage says billing was denied. Thanks

Payment Sent (Unique Transaction ID # 66N10737DN4177518)

Business Name:
Magelo (The recipient of this payment is Non-U.S. - Verified)
Email: payments@magelo.com

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Business Contact Information

Customer Service Email:
support@magelo.com
Customer Service Phone:
+852 93308737

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Amount sent:
-$25.20 USD
Fee amount:
$0.00 USD
Net amount:
-$25.20 USD

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Invoice ID: 124593
Date: Jun 2, 2016
Time: 08:35:00 PDT
Status: Completed

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Subject:

You have sent $25.20 USD to Magelo with PayPal

Note:

Premium subscription (360)

Funding Type:
PayPal Balance
Funding Source:
$25.20 USD - PayPal Account

https://eq.sig.magelo.com/avatar/3983256.png
Jelan
管理员

帖子总数: 11520
注册: 2001/5/4
已发表: 2016/6/7 上午9:02

Hi Ugloth,

It seems there is an issue with Paypal payment notification at the moment and our system thinks the payment failed.. I am looking at the issue and will get back to you by tomorrow with an update.

Thanks for your patience.
Jelan
管理员

帖子总数: 11520
注册: 2001/5/4
已发表: 2016/6/7 下午10:45

It seems there was a glitch within Paypal because the payment is reported as not successful using their API yet the transaction was successful..

I am reverting this payment, please give it another try. Thanks !