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Rineryen
Mitglied

Beiträge: 4
Registrieren: 17.04.02
Gesendet: 30.12.17, 00:20

Magelo Sync is not updating items properly. It has been leaving out items which I have on and has twice added items I don't have?
Jelan
Admin

Beiträge: 11573
Registrieren: 05.05.01
Gesendet: 02.01.18, 10:33

Hi Rineryen,

I have patched Magelo Sync to include a fix that would normally help with Magelo Sync missing some gear. I am surprised however that you ended up with some gear you did not even have... That's a first and should really not be happening.

Please try to sync again and if the issue comes back, open a topic in the bug forum.

Thanks and happy new year !
Leigo
Mitglied

Beiträge: 2
Registrieren: 12.07.12
Gesendet: 10.01.18, 00:24

Any update on how long before sync is updated for the patch last week?
Jelan
Admin

Beiträge: 11573
Registrieren: 05.05.01
Gesendet: 10.01.18, 07:39

Hi Leigo,

Magelo Sync has just been patched and we have granted 4 extra days to all our premium users. Happy new year and happy sync
Arwyn Arrowrain
Premium Mitglied

Beiträge: 14
Registrieren: 26.03.02
Gesendet: 11.01.18, 06:27

I'm still seeing half my items not syncing.

Jelan
Admin

Beiträge: 11573
Registrieren: 05.05.01
Gesendet: 11.01.18, 07:00

Hi Arwyn,

Please post your Magelo Sync log into this topic: https://eq.magelo.com/forum/messages.jspa?topic=31856

Thanks in advance !
Jelan
Admin

Beiträge: 11573
Registrieren: 05.05.01
Gesendet: 12.01.18, 10:32

FYI, the issue is now fixed.