Premium Mitglied
Beiträge: 4
Registrieren: 21.12.21
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Gesendet: 28.12.21, 06:49
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Hello, created my characters profile last week, manually input gear and synced. Medal next to my name under 'My characters' profile is showing ranked but I do not appear in the ranking search or on my servers class ranking. What am I doing wrong?
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 29.12.21, 01:58
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Hi slimed,
This icon should not appear like this, this is a bug on our side. We only rank authentic profiles since quite sometime now but we forgot to reflect this logic with that icon on the character page. I will fix this to avoid confusion, thanks !.
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Premium Mitglied
Beiträge: 4
Registrieren: 21.12.21
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Gesendet: 29.12.21, 03:15
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Thanks for the reply, but what is an authentic profile?
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 29.12.21, 11:50
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An authentic profile is a profile that has the gold seal meaning it is a certified profile, it has not been edited manually.
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Premium Mitglied
Beiträge: 4
Registrieren: 21.12.21
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Gesendet: 29.12.21, 18:24
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So a premium profile? Thank you
Just a heads up, would be a bit helpful to show that on the features page, that ranking can be viewed on free account but to participate it takes premium, as free sync does not include gear
https://eq.magelo.com/all_features.jspa
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 30.12.21, 04:03
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Yes you are totally right, we need to update this page to surface all the changes we did lately.
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Premium Mitglied
Beiträge: 4
Registrieren: 21.12.21
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Gesendet: 30.12.21, 19:13
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Thanks so much for the info and assistance though!
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