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Sininmo

Mitglied

Beiträge: 7
Registrieren: 13.05.03

Gesendet: 11.04.09, 02:30

I don't mind the Sync not working after a patch because I understand that happening, but I cant even manually update my character. The server is not responding. I just renewed my subscription and now I am sorry I did. If its not fixed soon I will be requesting a refund.
Echoes in Eternity

Erycil

Mitglied

Beiträge: 2681
Registrieren: 23.07.08

Gesendet: 12.04.09, 13:42

Hi Sininmo, Can you tell me which of your characters are you having difficulty editing please? Thank you for your patience.

Jelan

Admin

Beiträge: 11573
Registrieren: 05.05.01

Gesendet: 27.04.09, 19:32

Hi Sininmo, We had some issues with our Everquest server but it should be things of the past now. If you still have difficulties updating your character manually, please let us know.

Eyezing

Mitglied

Beiträge: 1
Registrieren: 23.11.13

Gesendet: 15.01.14, 00:36

I'm having trouble as well. the sync gives me an error that is false. I checked it thoroughly. also, I've now spent 2 hours thoroughly searching the site for a way to manually update my character. My guild is requiring me to do this, but I'm unable to do so... please help me!

loulina

Admin

Beiträge: 4235
Registrieren: 09.02.06

Gesendet: 15.01.14, 03:41

Hello Eyezing, You bumped a really old thread... Please open a new topic in the Bugs forum, providing the error message you see in Magelo Sync, if you get one. Otherwise, we need the log file of Magelo Sync. That should help us to figure out the issue. Simply try again to synchronize your character and when the error occurs, press Ctr+Shift+L to get the log. A window will open with some code you can copy in your post. You cannot manually update your profile without sync it first. We need in fact to make sure your character exist in the game so I am sorry you search 2h for a way on the website. Please note that as you are in Premium trial, only you will be able to see your character profile. This restriction will be lifted at the end of your trial. I will close this thread now so see you in the bugs forum