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aeular
Mitglied

Beiträge: 3
Registrieren: 24.12.04
Gesendet: 08.09.16, 18:56

Also getting this on any of the characters I have updated relatively recently updated. Can't view any of them
Fjoellnir
Mitglied

Beiträge: 25
Registrieren: 12.08.03
Gesendet: 08.09.16, 20:39

I'm now getting this on 11 of my chars including two that haven't been synced since Feb and Mar of this year...
Reyek
Mitglied

Beiträge: 8
Registrieren: 23.09.01
Gesendet: 09.09.16, 20:10

So is Magelo going under? I havent seen anyone post from their side anywhere in a week it seems! Certainly nothing about our issue!
Fjoellnir
Mitglied

Beiträge: 25
Registrieren: 12.08.03
Gesendet: 10.09.16, 15:17

Seems to be fixed now. I had to re-sync many chars as they no longer showed up under rankings. Still have many to go before I sleep...

Thanks for fixing this!

EDIT: It looks as if this is still a problem for some folks. The first message in this thread still seems to have a problem with the linked char. Have also found 25 profiles that display, but are not included in Rankings.....
Mistweave
Premium Mitglied

Beiträge: 10
Registrieren: 25.06.05
Gesendet: 10.09.16, 21:25

Have to say that this is weird. The same three profiles that I got the error message on originally are still getting the error message. The other profiles still work just fine. So the problem is still happening and it seems a lot of others are having the same problem.
The last time I had an account problem it was something specific to my account. I got a quick response and a quick fix on an individual problem. Now, it seems like a multi account, system wide problem is being ignored. I find this very strange. I hope it is just that someone was on vacation and not a sign of things to come as I have come to rely on this website and the service it provides....
Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 12.09.16, 10:33

Hi guys,

Sorry for the late feedback on this matter. I have fixed Mistweave's specific issue (syncing lvl1 char with no ability) as for the other ones, it seems the issue is gone as I cant seem to find a profile to reproduce it.

I will close the issue for now and should any of you have a system error again, please open a new topic and make sure to post your profile link.
Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 12.09.16, 11:03

btw, I have granted 4 extra days to all our premium users to compensate for the delay in resolving this matter.
Mistweave
Premium Mitglied

Beiträge: 10
Registrieren: 25.06.05
Gesendet: 12.09.16, 23:50

Thanks Jelan,

I am glad that you guys are still there and active. I was getting a bit worried but it turns out with no reason. I have become reliant on your website to keep my characters and inventory up to date a straight so I am really glad everything will continue So keep up the good work and thanks
Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 13.09.16, 03:21

Dont worry, we will be here as long as we possibly can. Let's see if EQ outlast us