i followed all the java runtime stuff i got the latest version 32 and 64 im getting the same error i even restarted pc 2 times
loulina
Admin
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Gesendet: 18.07.12, 10:40
Could you please give us few more information?
What is your current version of Windows?
Go to "Control Panel" > "Programs - Uninstall a program" in your computer. You will see all installed program. Let me know the list of Java items you see?
What is the Magelo Sync error message?
Thank you
stevenmita1
Mitglied
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Registrieren: 18.07.12
Gesendet: 18.07.12, 18:29
the only one i see installed is java 7 update 5 i am using windows 7 64 bit and the error is no jvm can be found on your system
loulina
Admin
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Gesendet: 24.07.12, 08:12
If you have Java 32 and 64 installed on your computer, you should see that:
If you only see the first java, that means you only have the 32-bit version installed on your computer.
Could you please try to install the 64-bit version again? You can have both versions, it's fine.
Please let me know how it goes.
loulina
Admin
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Gesendet: 14.09.12, 07:00
I assume your issue has been fixed as your character was recently synchronized. So I update the status of this topic as "Fixed".
