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Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 27.06.16, 09:38

EverQuest has been patched on June 22, 2016. The Patch Notes is available in the game forum.

Magelo Sync has been patched!

As always when it takes some extra time to patch Magelo Sync, we have granted 3 extra days to all our premium users.
Fredorff
Mitglied

Beiträge: 27
Registrieren: 01.02.02
Gesendet: 27.06.16, 11:27

I think there may be an error related to the new Epic Retelling achievement / ornaments. I've several characters with that complete, they're unable to sync. Other characters on the same accounts sync fine.

Thank you for your work

Szilent Brohg Leeni Hotpants Fredorff Ninin Roarie Szilly Camraderry
MWunsch
Premium Mitglied

Beiträge: 108
Registrieren: 16.07.03
Gesendet: 27.06.16, 22:25

Same was a problem for my main character.



Ornamentation "Night" is in the primary weapon; it was unknown to Magelo yet.

I sync'ed with the ornamentation out of the slots so Magelo Database should know it now.
After putting "Night" back into its slot I was able to sync again.

Fredorff
Mitglied

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Registrieren: 01.02.02
Gesendet: 27.06.16, 22:51

That's got it, thank you Hsishi

Szilent Brohg Leeni Hotpants Fredorff Ninin Roarie Szilly Camraderry
Tobynn
Mitglied

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Registrieren: 12.11.01
Gesendet: 28.06.16, 05:04

"Unable to synchronize character."
"An error has occurred during the synchronization. Please Try again later."

I also have equipped one of the newly added ornamentations "The Unkempt". However, whether the ornament is equipped in my primary weapon slot #2 or dropped into my bags makes no difference. Unable to sync either way.


edit:
After several attempts, it did eventually sync with a success message. However, now my profile isn't loading. I just get the System Error page with the pic of the dwarf with the broken cables.

Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 28.06.16, 19:00

Hi guys,

The root issue should be fixed now and profiles which were doing System Error are loading correctly. If you had an issue syncing a particular item, please give it another try and let me know how it goes.

Thanks !
Tobynn
Mitglied

Beiträge: 35
Registrieren: 12.11.01
Gesendet: 28.06.16, 19:09

Working as expected now, thanks Jelan.

MizenBaenre
Mitglied

Beiträge: 4
Registrieren: 02.04.12
Gesendet: 01.07.16, 02:37

Magelo Sync is still not working for me and I have synced my profile several times. It is still showing my old loot.
Jelan
Admin

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Gesendet: 03.07.16, 01:41

Hi MizenBaenre,

That must be because your premium membership has expired
Rok1
Mitglied

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Gesendet: 03.07.16, 17:00

Mine is doing the same thing..

My premium membership expires May 2017...

Jelan
Admin

Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 04.07.16, 03:18

Hi Rok1,

Would you ming opening separate issue in the bug forum please ? Let us know which character has the issue and what is the missing/ not updated item/slot.

Thanks.