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Nightvixen
Mitglied

Beiträge: 9
Registrieren: 17.07.08
Gesendet: 29.05.09, 16:49

I ant to delete all my current toons on my Account as I started a fresh and wish to add them with the Old ones i currently have However each time I attempt this actiion your site returns with this error on attempts to delete:

504 Gateway Time-out
The server didn't respond in time.

Is it possible some to remove all my toons listened so I can do a fresh?
Erycil
Mitglied

Beiträge: 2681
Registrieren: 23.07.08
Gesendet: 01.06.09, 06:48

Hi Nightvixen, it is possible to do so - you may simply delete the characters as you would normally. When the error message shows up, you may return to the "My characters" section and it will have already been removed.

The error message will be fixed asap.
Nightvixen
Mitglied

Beiträge: 9
Registrieren: 17.07.08
Gesendet: 03.06.09, 17:20

Tried and still the only thing deleted was Teh images of them that i uploaded, I tried to reload a new one and teh old unfaced ones are still there =/
Erycil
Mitglied

Beiträge: 2681
Registrieren: 23.07.08
Gesendet: 04.06.09, 07:56

I see what you mean now, Nightvixen. I'll check with the team and see what I can find out.
Nightvixen
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Beiträge: 9
Registrieren: 17.07.08
Gesendet: 04.06.09, 14:44

Thank you muchly appreciated. =D
Nightvixen
Mitglied

Beiträge: 9
Registrieren: 17.07.08
Gesendet: 10.06.09, 03:21

Any luck with this?

I'm still sadly getting the:

504 Gateway Time-out
The server didn't respond in time.

Error if I attempt to Delete my toons. It be cool maybe If we coudl delete toons From teh client software hint Hint As I still itchy to Delet and add all my new toons But if this isn't fixable I guess i will have to leave it and give up ;(
Erycil
Mitglied

Beiträge: 2681
Registrieren: 23.07.08
Gesendet: 10.06.09, 06:08

Hi Nightvixen,

You can check your "My characters" section again
Bromaynard
Mitglied

Beiträge: 1
Registrieren: 08.02.09
Gesendet: 23.09.09, 06:54

so as I understand a 504, is this being caused from the interaction between magelo.com and magelocdn.com?

The error message will be fixed asap.
Erycil
Mitglied

Beiträge: 2681
Registrieren: 23.07.08
Gesendet: 23.09.09, 08:00

Hi Bromaynard,

The error has already been corrected. If you encounter a 504 error while deleting your character, would you mind checking if the character is listed as a guild contact in your "My guild" settings please?

Your patience and understanding is very much appreciated.