Mitglied
Beiträge: 42
Registrieren: 07.10.08
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Gesendet: 01.09.10, 15:28
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Hallo,
i suggest to stop the Premium function still magelo works 100%, because there are still a lot of bugs and no 100% correct display of stats.
Just a suggestion, what do you think?
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 02.09.10, 07:43
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Hallo Drakkar,
May be I am biased, well of course I am biased but I would suggest to say YES to Magelo Premium and here are my reasons:
- Show your support ! We have been worked very hard since 2 years, there are still some minor issues here and there but overall, the service is pretty slick, if you like what we do, getting Premium is a pretty good way to help us moving forward not the other way around in my humble opinion.
- Be constructive ! Magelo believes in community driven development, if you have issues and notice bugs, don't be shy and speak out. If you spend time in our bug forum, you will notice that we address pretty quickly all the raised issues.
- Finally, I wanted to remind you that Magelo WoW has been in beta for 2 years. We introduced the premium only when we were confident with the amount and quality of features we had. You can't say we rushed it...
Now the ball is in your court  We are waiting for your bug list to hammer it!
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Mitglied
Beiträge: 20
Registrieren: 25.11.08
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Gesendet: 19.09.10, 13:40
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although I don't have a list of bugs to report I will say no to premium.
my reason is not the bugs, but because I work in the software business and I feel it's bad business to first give people something for a long period of time and when they have grown used to it say "you want it? you like it? can't live without it? now you have to pay"
sorry for the harsh comparison, but that's how coke dealers work 
I feel that premium should be something extra, not the same you always used but now for a price.
In hindsight it's easy of course, but good business would have been letting people test with a limited amount of backgrounds and edgestyling whatsyemacallits and then whoop out some amazing textures for the premium version.
you say Magelo has been up for 2 years (although in Beta), a lot of us have been doing those Beta tests and have been uploading data for that long.
although I still feel that long time testers should be rewarded, I can live with most of what has been 'stolen' fro me (although I do sometimes wonder if I would have beta tested at all if I had known this was coming). However there is one issue thing I really can't stand:
helmets not showing anymore.. there is a reason why I hide them ingame and now all of a sudden I can't display helmets anymore in my signatures and I have to look at those faces again.
so premium also means "we will hide your gear unless you pay"?
next step: "we will display your male characters in a pink dress"?
but hey, I can always try the 10-day trial, display all the helmets and then copy those images to say photobucket and use those images from now on in stead of the generated images, right?
sorry for the negative tone in my message, but as you can read I may be a little upset 
edit: here's a bug: my DK doesn't have a black beard. that's an error that all 3D generators make.
I started noticing this error again when my helmet was hidden
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"Cole's Law: thinly sliced cabbage"
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Mitglied
Beiträge: 42
Registrieren: 07.10.08
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Gesendet: 27.09.10, 12:34
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+1
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 07.10.10, 20:42
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Hi krullthor,
I am truly sorry you feel that we took you hostage because we honestly didn't... Magelo has been around since almost 10 years now, and during all that time, we always haven been honest and loyal toward our users, being it the registered ones or the premiums. That does not mean we are perfect, we made communication mistakes, most notably when we raise our price a few years ago but it was some honest mistakes and we learned our lessons.
With the premium service being available for more than 9 years now, I don't really see how it can become a surprise that once the beta would be over, the premium would become active. When we opened the beta, we clearly state that and the FAQ available in the help section was all the time very clear about that as well.
As for the reward of being a beta tester, for me, the best reward is to be able to experience first hand something for free that is not restricted in features so I have the chance to discover the true potential of that said software and collaborate with others to improve it with filling some bug reports and feedback to drive its direction. At the end, it's a very rewarding experience to feel that we were somewhat responsible for how solid the release was and even the directions the software is taking. We have rewarded our most active users and everyone else has been able to use all what we have to offer for free for almost 2 years ! I humbly remind you that we don't have any ads revenue stream, the only money we make is coming from the premium subscription, if you sincerely feel we steal you, I don't really know what to say...
By the way, the point you raised regarding the options of the 3D engine (cape/helm being visible or not) is a valid one and will be addressed in our next patch so anyone can toggle those 2.
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Mitglied
Beiträge: 16
Registrieren: 01.06.02
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Gesendet: 04.01.11, 15:33
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I won't delve into the whole premium discussion, but i'd like to know if the option to show helmets have been implemented =) I've been looking it on the signature edit section and couldn't find it, maybe i'm looking in the wrong place?
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Admin
Beiträge: 4235
Registrieren: 09.02.06
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Gesendet: 05.01.11, 04:15
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Hi Feracitus and happy new year
Yes the option to show your helmet is available and you can find it in the Profile Customization part. Your choice will be reflected in your profile and your signature.
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Mitglied
Beiträge: 16
Registrieren: 01.06.02
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Gesendet: 05.01.11, 07:26
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Is it by any chance a premium feature?
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Admin
Beiträge: 4235
Registrieren: 09.02.06
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Gesendet: 05.01.11, 12:14
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You right! The options to show your helmet and your cape should be accessible to all from the "Edit" section of your character management page. Really sorry for this issue, I though it was addressed a long time ago. We will take care of this change this week. I will let you know when it is live!
Thanks a lot to pointing this out
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Admin
Beiträge: 4235
Registrieren: 09.02.06
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Gesendet: 07.01.11, 03:15
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Hi Feracitus,
The options to show your character's cape and helmet has been moved to a new "3D model" tab in the Customize section, that is accessible for all users, Premium or not!
Thanks again for your help in that issue
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Mitglied
Beiträge: 20
Registrieren: 25.11.08
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Gesendet: 13.01.11, 03:31
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I too am much happier than I once was.
thank you for making this available again, it's much appreciated
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"Cole's Law: thinly sliced cabbage"
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Admin
Beiträge: 4235
Registrieren: 09.02.06
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Gesendet: 13.01.11, 09:25
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You're welcome
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Mitglied
Beiträge: 11
Registrieren: 03.12.08
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Gesendet: 02.02.11, 18:10
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I have only recently began using the premium and i must admit the gear planner is great. Yes there are a few bugs but its still helpful.
I say Yes to the premium because I can see this site requires a lot of work to keep items, npc details, and various wow related information fully updated. There is a lot of work involved and I do appreciate it.
Keep up the great work... but please update the area maps... Ogrimmar for example is showing the old map .
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Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 02.02.11, 18:22
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Hi eltako,
Welcome to the premium club Thanks a lot for your support !
We will look into the map issue you mentioned asap, as for the gear planner, can i ask you to open a topic in the bug section about them so we can work on it ?
Thanks !
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