Unable to retrieve character's status (fixed) - Bug Report - General - Forums

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Messages in topic: Unable to retrieve character's status (fixed)

MDT

Registered User

Nbr post: 2
Register: 6/15/08

Posted: 3/15/12, 2:04 AM

Can't sync any of my chars, searched other posts. Couldn't find a solution. [06:29:42] [WARNING] Could not find: magelo-i18n [] [06:29:42] [INFO] Using magelo-i18n[en] [06:29:42] [INFO] Using magelo-i18n[en_ZA] [06:29:42] [INFO] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA [06:29:42] [INFO] Windows 7 6.1 x86 [06:29:42] [INFO] Java version 1.6.0_29 [06:29:42] [INFO] Africa/Harare, en_ZA, windows-1252 [06:29:42] [INFO] [06:29:42] [INFO] Initialisation des services... [06:29:43] [INFO] Authentification automatique de l'utilisateur... [06:29:43] [INFO] Game Slots : 0 free of 0 [06:29:43] [INFO] Utilisateur authentifie : MDT (REGISTERED) [06:29:43] [INFO] Demarrage des services... [06:29:43] [INFO] Demarrage du service : Content Synchronizer [06:29:43] [INFO] Demarrage du service : Deadlock Hunter [06:29:45] [INFO] Demarrage du service : Recherche de processus [06:30:43] [INFO] Sending game content to server... [06:30:43] [INFO] Nouveaux objets detectes : 0 [06:30:43] [INFO] Envoi des observations [06:35:43] [INFO] Sending game content to server... [06:35:43] [INFO] Nouveaux objets detectes : 0 [06:35:43] [INFO] Envoi des observations [06:40:43] [INFO] Sending game content to server... [06:40:43] [INFO] Nouveaux objets detectes : 0 [06:40:43] [INFO] Envoi des observations [06:43:53] [INFO] Launching WOW 'D:\World of Warcraft\Launcher.exe' [06:43:55] [INFO] The game WOW is already running. [06:44:52] [INFO] Nouveau processus detecte : WoW.exe[2112] [06:44:52] [INFO] Process found : WoW.exe [06:44:53] [INFO] Authentification automatique de l'utilisateur... [06:44:53] [INFO] Game Slots : 0 free of 0 [06:44:53] [INFO] Utilisateur authentifie : MDT (REGISTERED) [06:44:53] [INFO] Session reactivee, nouvelle tentative pour: class magelo.xo [06:44:53] [INFO] Création du moniteur World of Warcraft [06:44:54] [INFO] Demarrage du game monitor : World of Warcraft [06:45:43] [INFO] Sending game content to server... [06:45:43] [INFO] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 0 [06:45:43] [INFO] Nouveaux objets detectes : 0 [06:45:43] [INFO] Envoi des observations [06:46:59] [SEVERE] An error occured (200) magelo.ec [06:47:00] [INFO] Auto Synchronization triggered for 'Asaharu' [06:47:00] [INFO] Synchronisation complete du personnage 'Asaharu' [06:47:01] [INFO] Authentification automatique de l'utilisateur... [06:47:01] [INFO] Game Slots : 0 free of 0 [06:47:01] [INFO] Utilisateur authentifie : MDT (REGISTERED) [06:47:01] [INFO] Session reactivee, nouvelle tentative pour: class magelo.zo [06:47:01] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:50:43] [INFO] Sending game content to server... [06:50:43] [INFO] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 1209 [06:50:43] [INFO] Nouveaux objets detectes : 1209 [06:50:45] [INFO] Objets demandes par le serveur : 0 [06:50:45] [INFO] Envoi des observations [06:53:13] [INFO] Sending game content to server... [06:53:13] [INFO] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 1209 [06:53:13] [INFO] Nouveaux objets detectes : 0 [06:53:13] [SEVERE] Impossible de recuperer le status du personnage magelo.gc: [06:53:14] [INFO] Auto Synchronization triggered for 'Asaharu' [06:53:14] [INFO] Synchronisation complete du personnage 'Asaharu' [06:53:14] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:53:17] [INFO] Synchronisation complete du personnage 'Asaharu' [06:53:17] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:53:53] [INFO] Auto Synchronization triggered for 'Asaharu' [06:53:53] [INFO] Synchronisation complete du personnage 'Asaharu' [06:53:53] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:55:43] [INFO] Sending game content to server... [06:55:43] [INFO] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 1360 [06:55:43] [INFO] Nouveaux objets detectes : 151 [06:55:44] [INFO] Objets demandes par le serveur : 1 [06:55:44] [INFO] Envoi des observations [06:55:44] [INFO] 1 observations pour GameMonitor (World of Warcraft 1.1.1) [06:58:32] [INFO] Auto Synchronization triggered for 'Asaharu' [06:58:32] [INFO] Synchronisation complete du personnage 'Asaharu' [06:58:33] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:58:37] [INFO] Synchronisation complete du personnage 'Asaharu' [06:58:38] [SEVERE] Unable to retrieve character's status. magelo.gc: [06:59:02] [INFO] Auto Synchronization triggered for 'Asaharu' [06:59:02] [INFO] Synchronisation complete du personnage 'Asaharu' [06:59:03] [SEVERE] Unable to retrieve character's status. magelo.gc: [07:00:43] [INFO] Sending game content to server... [07:00:43] [INFO] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 1406 [07:00:43] [INFO] Nouveaux objets detectes : 46 [07:00:44] [INFO] Objets demandes par le serveur : 0 [07:00:44] [INFO] Envoi des observations [07:00:44] [INFO] 1 observations pour GameMonitor (World of Warcraft 1.1.1) [07:01:05] [INFO] Auto Synchronization triggered for 'Asaharu' [07:01:05] [INFO] Synchronisation complete du personnage 'Asaharu' [07:01:06] [SEVERE] Unable to retrieve character's status. magelo.gc:

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 3/16/12, 8:13 AM

Thanks for the log you provided. I was initially thinking your error was caused by a cache issue on our hand, as another user reported the same kind of problem in this post: http://wow.magelo.com/en/forum/messages.jspa?topic=10272 But your log shows something a little bit different. We are looking into this and I will keep you posted. Thanks!

MickeTun

Registered User

Nbr post: 8
Register: 12/30/08

Posted: 3/16/12, 9:48 AM

Ok. Thank You for Your swift response. Sincere Michael Tunudd

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 3/17/12, 6:17 AM

The synchronization issue should be fixed. Please try again and let us know how it goes.

MDT

Registered User

Nbr post: 2
Register: 6/15/08

Posted: 3/17/12, 12:35 PM

Working as intended! Thanks a lot

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 3/17/12, 10:07 PM

You're welcome!