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Messages in topic: Magelo Sync and password strength
zhaa
Premium User

Nbr post: 1
Register: 5/22/26
Posted: 5/22/26, 3:56 AM

Hi,

I just created an account and paid for premium, then downloaded Magelo Sync 5.0.3 to sync my characters. But when I tried to log in to magelo sync using the same username and password as I used on the website (I use a password manager so I paste over the password, so I know for 100 % sure it's the correct password) I kept getting an error message saying "Incorrect username or password".

So I tried changing from a 28 character, randomly generated string with letters, digits and symbols to a 12 character, random string of just letters and digits, and the login now works.

So something in the password below did not agree with the log-in on magelo sync:

ab$C@C?i&GCb4nShxr4TRrASLDQN

(It's a randomly generated password that has been changed so it should be fine that I post it as it cannot be used anywhere for anything)

Figured it's probably something worth flagging.
Jelan
Admin

Nbr post: 11649
Register: 5/4/01
Posted: 5/25/26, 10:21 PM

Thanks for bringing this to my attention zhaa, fixed the issue now.
gorkeyah
Premium User

Nbr post: 4
Register: 1/30/08
Posted: 5/25/26, 10:33 PM

How fixed is it? I just tried it with my long time existing account and I get the bad username password error.
gorkeyah
Premium User

Nbr post: 4
Register: 1/30/08
Posted: 5/25/26, 10:39 PM

Ok, now it's working
Kennebec
Premium User

Nbr post: 28
Register: 10/4/02
Posted: 5/26/26, 6:07 PM

I'm getting the same error, been a long time user and haven't changed my credentials.

UPDATE: Never mind. I set it to require a login and re-entered my credentials and now it works