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Messages in topic: Armory Import Stuck (Fixed)
ChaseDarkthorne
Registered User

Nbr post: 3
Register: 6/22/10
Posted: 6/24/10, 11:50 AM

Pretty self explanatory. The armory import says I'm qued, but it's said that without moving for two days.All of my other characters can be imported just fine. Just not the paladin stuck in the que.
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 6/25/10, 8:31 AM

Hi ChaseDarkthorne,

Our team is looking into this matter and will get back to you asap.

Thank you for your patience.
Danikov
Registered User

Nbr post: 4
Register: 6/28/10
Posted: 6/28/10, 4:00 AM

I also have an issue with my first character added being stuck perpetually verifying. It'd be nice if there was a button to delete/remove a character from that state so it could be manually readded, although it'd be ideal if it never get stuck at all.
ChaseDarkthorne
Registered User

Nbr post: 3
Register: 6/22/10
Posted: 6/28/10, 8:00 AM

Such a button would indeed be quite nice for this situation. I'm sure they'll figure out something for it though.
Danikov
Registered User

Nbr post: 4
Register: 6/28/10
Posted: 6/29/10, 6:37 PM

It's definitely still stuck half a day later. All other characters have added fine, so it just seems to be something wrong with the first one.
Solitudeone
Registered User

Nbr post: 3
Register: 6/29/10
Posted: 6/29/10, 7:36 PM

Having the same problem just trying to get first character into profile. In que but no response. Have tried delete and starting fresh, no different.

Solitudeone
Registered User

Nbr post: 3
Register: 6/29/10
Posted: 6/29/10, 8:05 PM

Problem solved! I just didn't read directions properly. /duh

Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 6/30/10, 12:49 AM

The coming patch will help resolve this bug. Please look forward to it!
ChaseDarkthorne
Registered User

Nbr post: 3
Register: 6/22/10
Posted: 6/30/10, 12:54 AM

Believe me I do look forward to it. It'd be nice to be able to plan gear for my main character...
Danikov
Registered User

Nbr post: 4
Register: 6/28/10
Posted: 6/30/10, 12:45 PM

While I do rather look forward to it, it'd be nice if you could manually clear up the issue. Surely it should be fairly easy a) measure how long an import has been running for, and b) delete/cancel any that have been running for too long, whether that's an hour or a day, whatever seems sensible to you.

If not, at least manually sort out people who're bothered enough to complain about it. There's only three of us in this thread so far.
Jelan
Admin

Nbr post: 11520
Register: 5/4/01
Posted: 6/30/10, 6:08 PM

I implemented a safety so you shouldn't be able to get a character stuck ever again. Crossing fingers