Registered User
Nbr post: 7
Register: 11/30/06
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Posted: 7/21/07, 10:04 PM
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Personally i think u people have nothing better to do then bitch about something. No reason to bitch on here its not gonna get it fixed any faster.
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Registered User
Nbr post: 7
Register: 6/18/06
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Posted: 7/21/07, 11:53 PM
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i suppose that way of thinking is how you would reccomend govt to be run too huh?
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Registered User
Nbr post: 13
Register: 5/4/03
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Posted: 7/22/07, 12:19 AM
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While I understand the complexity of the AA change, and I did not expect to have the Magelo upgraded in a day or two we're now looking at over two weeks.
It is getting a bit old when there is no information forthcoming from the Magelo people to keep checking and finding no joy.
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Wolana Phoenixfyre, druid, Kelethin-Xegony
LeafLady of 110 seasons
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Registered User
Nbr post: 10
Register: 5/11/05
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Posted: 7/22/07, 12:35 AM
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any news on progress? im sure this one is a major pita to work into magelo, but an ETA would be really nice.
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Registered User
Nbr post: 3
Register: 7/7/02
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Posted: 7/22/07, 1:26 AM
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Just wondering...
Whats the ETA on the updater please?
Thankyou 
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Registered User
Nbr post: 9
Register: 3/24/03
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Posted: 7/22/07, 1:45 AM
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Heyas Doehl = )
Darned if I can get quotes to work here. I didn't sign up at the wrong time though, I have been a paying member since 2003, I just haven't felt compelled to post when their response after a patch is reasonable. I really didn't mind the fee jump either, I liked the new java.
I also understand that magelo is not a utility, but I find it can't have it both ways. If this had 2 full time programmers on it doing 40 a week it would have been fixed a while ago, no help from SoE or no.
So obviously this is a hobby site, and as such it is very lucrative. I conservatively estimate 5,000 subscriptions and that's 125k a year gross. There are probably closer to twice that number of subscriptions.
If it's a hobby, take a hit to your margin and deliver a timely project by hiring more help or whatever you have to do, it will make them more money in the long run.
The lack of feedback, particularly after a missed deadline, on this 6 digit hobby is also distressing. Hobby or no it is a paid service and they is some obligation to their customers.
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Registered User
Nbr post: 3
Register: 3/16/03
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Posted: 7/22/07, 3:19 AM
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Here's a thought for everyone. How about Jelan and crew say to hell with it, give everyone a full year's subscription refund and then shut down Magelo? I'm sure they can do with the rest and actually get some sleep. Not like they ONLY work when they are doing updates, since I've been subscribing, they have done many things to keep Magelo not only up-to-date, but ahead of anything else available. Yes, their used to be many 'tools' for EQ available and now, several years later how many are still around? The older subscribers will know what I am talking about and the newer subscribers are benefiting from many years of trial and error. Reading all the previous Posts, I have to wonder if Magelo would be more appreciated if it reverted back to how it was implemented in the 1st years. I'm sure having to do everything manually would showcase how user friendly the current incarnation of Magelo really is and as far as waiting for an Update...is it really that much skin off our noses to let them spend many sleepless hours trying to figure out the logic SOE used to implement changes? I'm sure typing up Flame or questioning what they are doing takes significantly less time than reading through lines and lines of code to interpret and then implement. Jelan and crew could use some rest, I personally think they should refund us all, tell us thank you for subscribing and have a good life. But knowing Jelan, he will take the critiques, continue trying to work through EQ Patch after Patch and then read the boards to see what suggestions have merits for improving Magelo AND the site in order to plan future upgrades. How can I say that? Year after year he does it. Despite the Flames, Rants, name calling and everything else. I'd like to think he does because of the few Posts that thank him and crew for doing so ... thats a better thought than him doing it because of some Corporate sense of Customer Service. Let us know how things are coming Jelan, but certainly not at the expense of detracting from what you are doing and if you take a moment for yourself, know that you will always have loyal customers who appreciate you and the team's efforts.
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Registered User
Nbr post: 4
Register: 8/3/03
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Posted: 7/22/07, 3:31 AM
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Really could someone please post a progress report or something on how the fix is going.. Even a little info helps and shuts up the complaints.
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Registered User
Nbr post: 3
Register: 9/26/03
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Posted: 7/22/07, 5:25 AM
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ok guys lets get an update on progress please this is getting to be a little old, one post earlier this week does not cut it. i'm sure you can take 30 seconds to type out a fast "this is what is going on and this is how long it will take" come on Jelan and Co wake up and let us know on the status because now i am getting irritated with people complaining and also with the lack of CUSTOMER SUPPORT!!!!! as far as i know SoE has Customer Support it may be only 5 days a week but it's 5 days a week. do your subscribers a favor and just post wtf is going on kk thx bye
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Registered User
Nbr post: 6
Register: 12/1/04
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Posted: 7/22/07, 5:54 AM
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Haha bitching about 2.00 dollar a month membership. okies magelo went down for 2 weeks. that is 1 dollar so including the next week that is another 1.50..hmm lets see what you can buy for that. a pack of gum, a cup of coffed, a donut, hmm quart of milk...wow lots of great stuff there. If you think i was flaming you then you are one of the whankers bitching about 1.50. Like it was mentioned before your comparison about paying for a service like isp, telephone, etc is a wrong anology. I still think u whankers bitching about 1.50 should be bitching to soe not here on Magelo. Or better yet get a premium account and use Eqplayers if you dissatiffied waiting. Magelo team don't give us a refund, just get us the great working product. i pay like all the others and don't care at all about the wait because 1.50 not going to put a dent in my economy. So here is a good advice to all you people crying about the 1.50 play the lottery hope you win. Then maybe you will be satisfied.
here also is some good reading as well, because i think most of you whankers forgot to read.
No Warranty; Limitation of liability
The Service, any software we may provide for the purpose of interacting with the service (the "Software") and all related documentation are being provided to you "as is" and without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the functions contained in the Software or on Service will meet your requirements. We do not warrant that the Service or the Software will be uninterrupted, error free or free of viruses or other harmful components. We are not responsible for content posted by our users. No oral or written information or advice given by us or any of our authorized representatives shall create a warranty or in any way increase the scope of this warranty. The above exclusions will not apply in any jurisdiction that does not allow the exclusion of implied warranties.
WE DO NOT WARRANT THAT OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE CONTENT ON OUR SITE. OUR SITE AND THEIR CONTENT ARE DISTRIBUTED ON AN "AS IS, AS AVAILABLE" BASIS. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH OUR SITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OF ANY SUCH MATERIAL. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTY THAT (i) OUR SITES WILL MEET YOUR REQUIREMENTS, (ii) OUR SITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SITES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT YOU PURCHASE OR OBTAIN THROUGH OUR SITE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS WILL BE CORRECTED. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR SITE, ANY CONTENT, OR ANY OF OUR SERVICES, TOOLS, PRODUCTS, OR PROPERTIES. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR SITE AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT. NEITHER WE NOR OUR PARTNERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE OUR SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD-PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Arbitration
Any and all legal proceedings related to the Terms Of Use, the services provided by MAGELO or its officers, shall be governed by the law of the city of Geneva in the country of Switzerland.
just in case you didn't read that when you orginally signed up for the account. Here is a good time to revies that when you clicked yes. Thank you and good night.
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Registered User
Nbr post: 4
Register: 2/25/03
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Posted: 7/22/07, 6:08 AM
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Good Post Xtrain
I've been a subscriber off and on, but the service that Magelo provides, over EQplayers, is far superior. Even if you never had a magelo before, it takes all of 15 minutes to set one up. Running an update every time you get an AA, or new piece of gear is just convenience. As Xtrain said, you pay 2 dollars a month, for a convenience that takes 15 minutes from scratch, and 30 seconds after you initially set up your first magelo. I really don't see the problem... especially if your magelo is only out of date by 3 weeks. Honestly, in the grand scheme of things, does it really matter? Your bitching about being able to go in and just click synchronize, when you can just use a few more keystrokes, and do it all yourself. Does EQplayers allow you to manually add gear? No, and even if you could, you would pay at least the 4.99 .... more then double what Magelo charges. Wait it out, they are making updates, bitch about world hunger, or how fat you've gotten just sitting there waiting to hit a synchronize button
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Registered User
Nbr post: 6
Register: 7/21/05
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Posted: 7/22/07, 7:39 AM
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Hi all,
please keep the following in mind:
What is not working in detail:
ONLY AUTOMATIC UPDATER... so Go ahead and update a lil few things manually.
Just keep in mind the following too:
- only a small number of magelo profilers are premium (I GUESS)
- Only these guys pay for it
- The other guys have it for FREE
- Our magelo guys have to pay for webhosting, taxes and so on
- magelo is not their main job ...
But another thing... I think all EQ-Players should be a community and behave like one...
And I like to point out one thing:
Who ever do not like, may go ahead and choose another game... she or he might expect same service from other commercials...
To magelo team:
Continue your work, it is a good one !!!
With best regards,
Ngarevok
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Registered User
Nbr post: 6
Register: 3/10/03
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Posted: 7/22/07, 7:54 AM
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While I too would like an update or an ETA... to be honest it doesn't really matter except to give us something else to complain about when it comes and goes... as a web forum admin and thats just the forums of our guild website... i easily spend 2 hours a day answering questions etc.
About the complaints over the cost... back when magelo was just a hobby site I am sure Jelan was spending all his free time from his day job to work on the site and to be honest their is less down time now after the website was rebuilt from basically scratch ( the longest downtime I remember since being a user) but the additions sony has been doing in the patches etc have been huge changes in the code... and the AA tree is whether it looks like it or not is a HUGE change... Sony basically tied in all the aa's to one continuous line where before they were totally separate tabbed by expansions. To all those people that say use the test server data codes are sadly mistaken in the accuracy of that encoding as may things never see the live servers and it is in "dirty" beta code which has a lot of things in it for the developers to tweek till it works... nothing is the same on the test server from week to week.
They are also working on some features that they have been before and making changes to those to match the patch changes as well. While I would not complain at all about a 2-3 week extension on my premium account I neither will expect it nor ask for it.
Seriously folks $25 a year is less than we pay for a magazine subscription that does not give us the pride that magelo allows us to have in displaying our characters, search the database for upgrades, or many other features liek item searches. To be honest on my $25 subscription I have 9 characters on 2 accounts... and just about everyone I know has far more than one toon per magelo subscription... Those claiming he makes 6 figures off this fan site need to realize is it not $25 per toon it is $25 for up to 3 EQ accounts holding up to 8 toons a peice and I have 9 toons myself, others I know have 3 accounts with 24 toons... His price is very reasonable, his product is good... I refuse to pay Sony $32 a year for EQplayers PER EQ account for an inferior product I can't even enjoy it as no unsubscribed user can see any info on my toons that I take a lot of pride in.
So honestly curb your frustrations and realize 1) this is a hobby that simply pays for it self and nets some honest cashflow for all the work put into it, not a full time job with multiple programmers that earn a realistic salary for their talents.. 2) this is not a full time job while it makes money it does not net the income that a Java/website desinger would make in a full time job at $75 + per hour, but looks cool on a resume. 3) Sony provides NOTHING to the magelo team, they have to figure it out themselves, which if any one out there has tried to work code will understand the difficulties in data streams your trying to code for. A data map would cut this down to just a few days not weeks...
So I am not trying to cut anyone down or anything just asking you to do a little math, and realize this is not a 6 figure income, it is a part time hobby business, and for a part time business I think we can all deal with a little downtime... expend your energies and frustrations on the source at Sony... gripe at them to prove data maps to Magelo, or complain about non working features or quests, or heaven forbid where they deserve it on EQplayers which has a great deal more inaccurate data than Magelo... I honestly would rather Jelan and crew to worry less about extending my subscription and dealing with that accounting database and more time working on the website to get us back up and running...
Anyhow... keep up the good work magelo crew... wish i could say work faster LOL but I understand programming and the difficulties it entails so I'll just wait patiently till your done.
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Anavar Lunacorn
Officer and guild bartender of Realm of Ages
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Registered User
Nbr post: 143
Register: 1/16/06
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Posted: 7/22/07, 10:57 AM
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Good idea. Think I'll let my re-subscription date slip past this next month. Afterall it is only $2 per month that they wont miss. I can get a cup of coffee or something at McDonalds & still use Magelo after that.
Good luck with the update & thanks for the uptime Magelo. I'll continue to use this good product(I just wont pay for it).
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Registered User
Nbr post: 31
Register: 6/29/02
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Posted: 7/22/07, 2:01 PM
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I would also like an ETA on the update please.
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