Signature/Avatar missing image - Bugs - General - Forums

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Messages in topic: Signature/Avatar missing image

rswiders

Registered User

Nbr post: 18
Register: 6/10/03

Posted: 12/9/16, 6:15 PM

Signature and avatar will not display with an image hosted on magelo. http://eq.sig.magelo.com/avatar/826299.png

Virolon

Registered User

Nbr post: 4
Register: 4/28/04

Posted: 12/13/16, 4:40 AM

Same problem here. Tried hosting the image externally too. Same result. Raised a ticket, no reply.

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 12/14/16, 7:36 AM

Thanks for the report guys, I will look into it and will keep you posted.

Virolon

Registered User

Nbr post: 4
Register: 4/28/04

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 12/20/16, 5:23 AM

Sorry guys, I will have a look at this tomorrow and will report back.

Virolon

Registered User

Nbr post: 4
Register: 4/28/04

Posted: 12/26/16, 11:04 AM

Are you planning to report back? Still no reply to my support ticket filed on 11th December. Not even an acknowledgement. Starting to regret paying for premium here.

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 12/28/16, 10:13 PM

Hi Guys, I can finally report back that the issue is fixed. You will have to simply click edit sig and then save to trigger a refresh of your signature/avatar and this time it should load the assets properly. Virolon, I am sorry we missed your ticket, the past month has been pretty hectic.