Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 1/13/25, 4:03 PM
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For 17yrs I have been using Magelo ! for the first time it will not let me update my toon. I got an email I need to pay to update I bought a year in June I always pay in June . Now I can't even do anything
Sync works but my toon has no gear @ level 125 weird !, My main toon is Soulzfighter in Triton Now it will not let me rebuy Premium !!!
Ok my credit card was changed I have a new one how do I enter the new code on the back ?
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Admin
Nbr post: 11520
Register: 5/4/01
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Posted: 1/22/25, 2:07 AM
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Hi Kerrastar,
There is something going on with your account. I'm working on it and for the time being I've granted you one month of premium. I will get back to you asap.
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 1/22/25, 11:33 AM
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Got my toon on today . I will try to get the magelo back on my new card . Thank you . will wait until I get the text go move forward . thank you again
this is what I see when I go to my account !
URI: /my_account.jspa
STATUS: 500
MESSAGE: Server Error
SERVLET: default
I got an email tell me I have 14 days to buy my Premium . so I used the link and still can't buy it !! I'm not sure what to do .. can my account be deleted and I start another one ???? not feeling the love all 2/9/25
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 2/14/25, 6:46 PM
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Hello , on my computer It lets me log on to magelo !! But on my phone they sent another text saying my magelo will run out in 7 days giving a link to renew
But when I try to log on to renew it says Username and password do not match !! So what gives ???
HTTP ERROR 500 Server Error
URI: /order/customize.jspa
STATUS: 500
MESSAGE: Server Error
SERVLET: default
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 3/11/25, 3:26 PM
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Magelo provides an ad-free experience since day one and only relies on community support.
The team is doing its best to maintain the quality of the site, constantly improving the current services and delivering new innovative tools.
We thank you for your support so far and we hope you will renew your trust in us.
Please do not hesitate to contact us with any question or concern.
You can learn more about the Premium offer here: https://eq.magelo.com/premium.jspa
See you soon!
The Magelo Team
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Admin
Nbr post: 11520
Register: 5/4/01
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Posted: 3/14/25, 5:05 AM
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This is on me, was completely under water the past weeks, granted you another month and will definitely address this next week.
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 3/26/25, 1:44 PM
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Do you think being asked to change my password like 5 time back in oct last year might have bugged me out ???
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 4/3/25, 12:46 PM
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URI: /order/customize.jspa;jsessionid=node01ryw2qm80mtfvwyyuontwq289230044.node0
STATUS: 500
MESSAGE: Server Error
SERVLET: default
still showing up
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 4/10/25, 9:15 PM
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Jelan
Admin
Nbr post: 11516
Register: 5/4/01
Posted: 3/14/25, 2:05 AM
This is on me, was completely under water the past weeks, granted you another month and will definitely address this next week.
Still haven't heard a word from you or anyone 4/10 25 what do I need to do to get some help ??
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 4/15/25, 8:52 PM
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I see you play everquest on AB server would like to know who your Nero!! is .. if your really from AB you know who I am !! so what gives it's been 3 months now and still no closer to fixing my account ???
either way just text me I will talk to my husband to fix what's wrong
Thank you Soulzfighter / Astralwiz
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Admin
Nbr post: 11520
Register: 5/4/01
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Posted: 4/27/25, 1:16 AM
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Finally got around to look at this and fix the issue.
Have a good WE.
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Premium User
Nbr post: 9
Register: 6/4/10
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Posted: 4/27/25, 12:01 PM
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Thank you just paid for it YAY !!
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