Premium User
Nbr post: 24
Register: 9/1/03
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Posted: 2/27/25, 2:57 PM
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I was changing a character's name so I deleted the old character from My Characters and then ran magelo sync on the new name to add it to my characters. It will not add my character
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Premium User
Nbr post: 24
Register: 9/1/03
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Posted: 2/28/25, 4:13 PM
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I noticed since I changed the name that there is a lvl 9 rogue showing in my guild on magelo with the same name. Such a character does not exist because I could not have changed the name to that if there was an existing character with that name. The name is Benedict and the guild is Erollisis Tear/ Since I made my character a senior officer it now shows the fictitious character as a senior officer. It does not show under my characters that I have a toon named Benedict in any event. I should also mention that the existing Benedict shows not being updated in 20 years
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Premium User
Nbr post: 24
Register: 9/1/03
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Posted: 3/1/25, 8:41 PM
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Is there a support email address?
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Premium User
Nbr post: 9
Register: 10/8/22
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Posted: 3/2/25, 4:26 PM
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Same my char wont sync and stripped my guild tag
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Admin
Nbr post: 11520
Register: 5/4/01
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Posted: 3/14/25, 5:01 AM
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Hi FarionaSG, I believe I have fixed your issue.
I just patched Magelo Sync so you should be able to sync your character now.
Betenoire1, Please try to sync again and see if this fix your issue, thanks.
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