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Messages in topic: Unable to view profiles
Fyreaxe
Registered User

Nbr post: 4
Register: 6/18/08
Posted: 5/30/09, 12:07 PM

I've had this problem off and on, and have posted about it before, but it always seems to be that as soon as I post it it fixes itself, even before I receive any reply. So here we go, if for no other reason than to fix the problem by whatever strange kharma I have.

When I try to view profiles, instead of opening the profile page, it asks me to save the file or find a program to open it. The file is unknown type and comes from www.magelo.com. I have tried a number of different extensions on the file in order to hopefully have windows recognize it and display, include .html, .jsp, .jspa, and .exe. None have worked.

I am running Windows Vista and Internet Explorer 8, with the latest java patch.
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 6/1/09, 1:18 AM

Hello Fyreaxe,

This is actually an IE-specific error. It goes away as soon as you have the pages in your cache, but the first time you try to view them after clearing the cache is pretty annoying. Can you check if you have permitted Javascript in IE8?

When you have installed Java on your PC, it should automatically give IE an add-on. You can check if you have any "Java(tm)" add-ons enabled when you go to the menu in IE (Tools > Manage Add-ons > Enable or Disable Add-ons).

You may also want to check if the settings with which you use the Magelo website permits Javascript.

Thank you for your patience.