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Messages in topic: Magelo Sync not working (Fixed)
Cailissian Silvereye
Registered User

Nbr post: 8
Register: 2/21/02
Posted: 11/28/09, 3:01 AM

I have updated twice now in November using the magelo sync, yet my profile shows last update date of spetember !!
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 11/29/09, 11:48 PM

Hi Cailissian Silvereye and thank you!

Our team will be looking into this issue. Could you try and see if any of your other characters will update after Sync please?

Your patience and understanding is most appreciated.
Cailissian Silvereye
Registered User

Nbr post: 8
Register: 2/21/02
Posted: 11/30/09, 12:18 PM

Have tried to sync all my characters and it does not show an update. Also tried deleting an old profile from a deleted character and this does not work also.
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 12/1/09, 6:48 AM

Hi Cailissian,

Our team has just uploaded a minor hotfix to correct any outstanding issues with the profile and signature. Please let us know if you are still having difficulties getting them to update.

Thank you.
Cailissian Silvereye
Registered User

Nbr post: 8
Register: 2/21/02
Posted: 12/2/09, 1:10 PM

Getting another error mesage of "Unable to retrieve character's status"
Cailissian Silvereye
Registered User

Nbr post: 8
Register: 2/21/02
Posted: 12/2/09, 1:19 PM

All working now thanks again )
lockgasket
Registered User

Nbr post: 8
Register: 11/6/08
Posted: 12/3/09, 10:24 AM

None of my guild's magelo sigs are working ! I have checked to make sure everyone is using the correct code. They just are not showing on the guild forums or in porfiles.

Jelan
Admin

Nbr post: 11520
Register: 5/4/01
Posted: 12/3/09, 2:21 PM

Hi lockgasket,

It was a glitch on our side, sigs are back online now.