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Messages in topic: Internal Error (Fixed)
Krowdkontrol
Registered User

Nbr post: 3
Register: 12/29/08
Posted: 2/7/10, 9:09 AM

I can not get to my characters page . It always states there is an internal error
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 2/8/10, 12:01 AM

Hi Krowdkontrol,
This issue has just been fixed internally and we will patch the website today (Feb 8).
Krowdkontrol
Registered User

Nbr post: 3
Register: 12/29/08
Posted: 2/8/10, 6:53 PM

still getting

HTTP ERROR 500

Problem accessing /system_error.jspa. Reason:

INTERNAL_SERVER_ERROR

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Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 2/8/10, 10:31 PM

Update:

We may need to delay the patch for a bit, perhaps a few hours.

Thank you for your patience.
Krowdkontrol
Registered User

Nbr post: 3
Register: 12/29/08
Posted: 2/9/10, 4:25 PM

? anything yet casue i still cant do it
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 2/9/10, 10:50 PM

I am sorry Krowdkontrol, I was a bit too enthusiast for the patch ETA!
We will have a server maintenance today and we will patch the website at the same time.
So Magelo will not be accessible for minimum 4 hours starting around 6am (PST).
Thank you for your patience.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 2/10/10, 10:50 PM

Hi Krowdkontrol,
I just wanted to give you an update about the patch. We wanted to patch the website yesterday during our server maintenance but we encountered some extra work on the server so we delayed the patch for today. I am really sorry and I will keep you posted as soon as the fix on My characters page is live!
Thanks
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 2/12/10, 1:23 AM

This error has been corrected, your "My characters" page should work properly now.

Thank you very much for your patience.