Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 23/08/2008 13:52
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Hello there, I've been having a little problem while trying to sync my characters. Everytime I've tried to sync my characters from the realm Frostwhisper EU i've been met with error messages saying the server itself is unsupported. I've succesfully sync'd my alt characters fom different realms without any issues, but I cant seem to get around this particular error.
I'm not sure if this is a common error that occurs or anything, but if anyone could offer some advice on how to sort this out i'd really appretiate it 
/Naf
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 23/08/2008 21:44
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Is that a private server?
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Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 23/08/2008 22:10
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Nope, just a regular server. Or perhaps not so regular it seems...
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Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 25/08/2008 02:26
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Has anybody else experienced this kind of issue before? I'd love to get my profile up and running but I still cant get around this error
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 25/08/2008 07:12
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Please press Ctrl + Shift + L with Magelo Sync running to open the log file and copy the contents here.
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Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 25/08/2008 13:18
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[2008-08-25 10:11:53] Magelo Sync 4.1.3, Copyright (C) 2008 Magelo SA
[2008-08-25 10:11:53] Windows XP 5.1 x86
[2008-08-25 10:11:53] Java version 1.6.0_07
[2008-08-25 10:11:53] Europe/London, en_GB, windows-1252
[2008-08-25 10:11:53]
[2008-08-25 10:11:53] Initialisation des services...
[2008-08-25 10:11:56] Authentification automatique de l'utilisateur...
[2008-08-25 10:11:56] Unable to authenticate user [100]
com.magelo.bb
[2008-08-25 10:12:02] Authentification automatique de l'utilisateur...
[2008-08-25 10:12:02] Game Slots : 0 free of 0
[2008-08-25 10:12:02] Utilisateur authentifié : nafrizim (REGISTERED)
[2008-08-25 10:12:02] Démarrage des services...
[2008-08-25 10:12:02] Démarrage du service : Content Synchronizer
[2008-08-25 10:12:02] Démarrage du service : Deadlock Hunter
[2008-08-25 10:12:03] Démarrage du service : Recherche de processus
[2008-08-25 10:12:05] Launching WOW 'C:\Program Files\World of Warcraft\Launcher.exe'
[2008-08-25 10:12:13] Nouveau processus détecté : [Process id=2444 name=wow.exe path=C:\Program Files\World of Warcraft\WoW.exe]
[2008-08-25 10:12:13] Process found : wow.exe
[2008-08-25 10:12:21] Création du moniteur World of Warcraft
[2008-08-25 10:12:21] Démarrage du game monitor : World of Warcraft
[2008-08-25 10:12:22] An error occured
[2008-08-25 10:12:23] An error occured
[2008-08-25 10:13:02] Sending game content to server...
[2008-08-25 10:13:02] Objets détectés par GameMonitor (World of Warcraft 1.0.2) : 0
[2008-08-25 10:13:02] Nouveaux objets détectés : 0
[2008-08-25 10:13:02] Envoi des observations
[2008-08-25 10:13:57] Sending game content to server...
[2008-08-25 10:13:57] Objets détectés par GameMonitor (World of Warcraft 1.0.2) : 24812
[2008-08-25 10:13:57] Nouveaux objets détectés : 24812
[2008-08-25 10:14:04] Objets demandés par le serveur : 18
[2008-08-25 10:14:21] Unsupported game server.
com.magelo.gb
[2008-08-25 10:14:24] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2008-08-25 10:14:31] Synchronisation complète du personnage 'Nafrizim'
[2008-08-25 10:14:32] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2008-08-25 10:14:39] Unsupported game server.
com.magelo.gb
[2008-08-25 10:14:43] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 27/08/2008 08:12
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Hello Nafrizim!
Thats interesting indeed. We'll see what's the problem on this end, it should be only a minor bug.
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Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 27/08/2008 19:52
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Hey there, cheers for checking this issue out for me. Hopefully its nothing too time consuming = ]
If theres anything I can do to help out just let me know.
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 02/09/2008 13:10
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Thanks for the wait ladies and gentlemen! It's fixed now, your characters in Frostwhisper realm should now be detected by Magelo Sync. Cheers! 
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Membre
Nbr msg: 6
Enregistré: 22/08/2008
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Ecrit le: 04/09/2008 00:12
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Brilliant :D thanks alot matey
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Membre
Nbr msg: 1
Enregistré: 05/10/2008
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Ecrit le: 02/05/2009 01:45
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I'm also having the same problem, but with the Ragnaros (US) server.
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