Membre
Nbr msg: 6
Enregistré: 23/06/2008
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Ecrit le: 06/06/2010 00:09
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The launcher was unable to download a required file (/sync/launcher/8/sync.launch?8.1275768512003).
What to do?
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 06/06/2010 06:29
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Hi jinxs,
Can you try to delete your cache dir and the sync.properties files in your Magelo Sync install directory (by default it should be: C:\Program Files\Magelo\Magelo Sync ).
Let us know how it goes.
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Membre
Nbr msg: 6
Enregistré: 23/06/2008
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Ecrit le: 06/06/2010 09:18
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That didn't work, there was no cache file to try and delete. here is the full error.
n 5, 2010 10:16:12 PM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to retrieve start descriptor.
com.magelo.update.launcher.Launchec: Connection failure (host=cdn.magelo.com)
at com.magelo.update.launcher.Launchek.Launchea(Launchek.java:3)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:51)
at com.magelo.update.launcher.Launcher.main(Launcher.java:52)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.net.SocketException: Can't connect to SOCKS proxy:Connection refused: connect
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.magelo.update.launcher.Launchek.Launchea(Launchek.java:88)
... 8 more
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 07/06/2010 01:40
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It looks like you cant reach cdn.magelo.com
Can you try to ping it ?
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Membre
Nbr msg: 6
Enregistré: 23/06/2008
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Ecrit le: 07/06/2010 06:43
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Ping results:
Pinging magelo.cachefly.net [205.234.175.175] with 32 bytes of data:
Reply from : bytes=32 time=48ms TTL=53
Reply from 205.234.175.175: bytes=32 time=49ms TTL=53
Reply from 205.234.175.175: bytes=32 time=47ms TTL=53
Reply from 205.234.175.175: bytes=32 time=47ms TTL=53
Ping statistics for 205.234.175.175:
packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Aproximate round trp times in milli-seconds:
minimum = 47ms, maximum = 49ms, average =47ms
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 07/06/2010 07:05
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Is there any chance you played with the proxy settings of java on your computer or something ?
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Membre
Nbr msg: 6
Enregistré: 23/06/2008
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Ecrit le: 07/06/2010 07:44
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no
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 07/06/2010 08:13
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Your log shows that a proxy connection is attempted
"Caused by: java.net.SocketException: Can't connect to SOCKS proxy:Connection refused*"
You can check your java connection settings in:
Start -> Control Panel -> Java -> Network Settings
If you are not using a proxy, then just select "Direct Connection"
Then click Ok and Ok again, restart Magelo Sync and it should work now.
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Membre
Nbr msg: 6
Enregistré: 23/06/2008
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Ecrit le: 08/06/2010 04:09
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issue has been resolved
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 08/06/2010 05:51
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Glad it's fixed.
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