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Noit3
Membre

Nbr msg: 2
Enregistré: 12/01/2010
Ecrit le: 07/02/2010 08:38

Hi! After installation Magelo, i start launcher and see the message:

Network Failure
The launcher was unable to download a required file (/sync/launcher/8/sync.launch?8.1265523890859). If it is the first time this problem occurs, try running Magelo Sync once again.

Log:

07.02.2010 9:25:32 com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to retrieve start descriptor.
com.magelo.update.launcher.Launchec: Connection failure (host=cdn.magelo.com)
at com.magelo.update.launcher.Launchek.Launchea(Launchek.java:3)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:51)
at com.magelo.update.launcher.Launcher.main(Launcher.java:52)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.net.SocketException: Can't connect to SOCKS proxy:Connection timed out: connect
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.magelo.update.launcher.Launchek.Launchea(Launchek.java:88)
... 8 more

Please help!
Erycil
Membre

Nbr msg: 2681
Enregistré: 23/07/2008
Ecrit le: 08/02/2010 11:00

Hello Noit3,

Magelo Sync may sometimes be unable to complete patching due to firewall restrictions.

Would you mind going to Program Files and deleting the entire Magelo folder, then re-install Magelo Sync from a fresh download on the website please? It normally resolves the problem.

If you have any further difficulties running Magelo Sync, please do not hesitate to let us know!

Thank you very much for your patience and understanding.
Noit3
Membre

Nbr msg: 2
Enregistré: 12/01/2010
Ecrit le: 08/02/2010 12:35

Thanks! i am re-install Magelo Sync, and update him