Сообщений в теме: Premium Subscription Won't Activate
Jesen77
Пользователь
Сообщений: 2
Регистрация: 03.05.2016
Отправлено: 05.06.2016, 12:31
I bought a Premium sub last week but it doesn't seem to be active.
Could someone look into it? My order number is 124557.
Jelan
Администратор
Сообщений: 11520
Регистрация: 04.05.2001
Отправлено: 12.06.2016, 12:10
Hi Jesen77,
Sorry about that, it seems there has been a little glitch on Paypal side and even though the transaction was a success, it's advertised in our system as failed...
I am refunding you this payment, please give it another try. Thanks !
Jesen77
Пользователь
Сообщений: 2
Регистрация: 03.05.2016
Отправлено: 12.06.2016, 12:21
That did the trick! Thank you so much for your help.
Jelan
Администратор
Сообщений: 11520
Регистрация: 04.05.2001
Отправлено: 12.06.2016, 12:24
Great, glad it worked out just fine. On a side note, Rift has been patched and I have yet to patch Magelo Sync. It will happen very soon and I will grant 3 extra days to all our premium users to compensate for the extra downtime.
