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Сообщений в теме: Magelo Sync not syncing inventory
mahtra
премиум Пользователь

Сообщений: 12
Регистрация: 14.11.2001
Отправлено: 30.12.2019, 16:40

This has been happening a while. I put in a request for tech support, but it hasn't been reviewed.

The Updater is failing to update my inventory, but it does keep my Magelo Premium badge. This is happening across my three accounts which are part of premium. The updater is telling me I don't have enough game slots (but I do and these characters synced fine until recently).

Something scrambled with my account perhaps? Hopefully not a more widespread issue.



mahtra
премиум Пользователь

Сообщений: 12
Регистрация: 14.11.2001
Отправлено: 30.12.2019, 16:49

Something messed up in my account – in the Magelo site, it is telling me I am only using 1, but that isn't possible since I have been using 3 forever.






"Free your game slots
You can free your game slots once and only once during your subscription.

You are currently using 1 game slots, are you sure you really want to free them now ?"
Jelan
Администратор

Сообщений: 11532
Регистрация: 04.05.2001
Отправлено: 30.12.2019, 17:06

Hi mahtra,

I see you have reset your game slots and you now have 2 registered. Did it help to address the problem ?
mahtra
премиум Пользователь

Сообщений: 12
Регистрация: 14.11.2001
Отправлено: 30.12.2019, 20:30

I haven't reset it. Some weird stuff going on. Before it said 3/3 now it says 0/3. I am guessing someone did some maintenance/cleanup?

I will have to check more characters later.
Jelan
Администратор

Сообщений: 11532
Регистрация: 04.05.2001
Отправлено: 30.12.2019, 20:42

You have re subscribed for the premium services (thank you for that) and it automatically cleanup your gameslots.