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Сообщений в теме: Password issue
Muffinstalker
премиум Пользователь

Сообщений: 11
Регистрация: 17.05.2018
Отправлено: 06.03.2022, 3:25

When I attempt to run Magelo Sync, it asks me for my username and password.

When I enter them, a pop-up window indicates that it is an invalid username or password.

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I used the SAME username and password to log into the forums here, with no issue.

I used the SAME username and password to manually update my character, with no issue.

Muffinstalker
премиум Пользователь

Сообщений: 11
Регистрация: 17.05.2018
Отправлено: 08.03.2022, 16:33

I have rebooted my machine.
I have reinstalled the Sync program.
I have repeatedly verified the Username and password are spelled correctly

Still get the same message.
Jelan
Администратор

Сообщений: 11461
Регистрация: 04.05.2001
Отправлено: 14.03.2022, 3:13

That is super weird, especially given this is the first time I am hearing about such issue and as far as i can tell you seem to be the only one facing this at the moment. Is there any chance your password has some special characters ? It should not matter but just trying to brainstorm why it would work on the web and not with the client...
Muffinstalker
премиум Пользователь

Сообщений: 11
Регистрация: 17.05.2018
Отправлено: 18.03.2022, 2:33

I changed my password, seems to have resolved the issue. No idea why it wasn't working.
Jelan
Администратор

Сообщений: 11461
Регистрация: 04.05.2001
Отправлено: 18.03.2022, 4:36

Ya weird but glad it worked.