Сообщений в теме: Account not being recognized as premium
1
Snoogadooch
премиум Пользователь
Сообщений: 2
Регистрация: 11.05.2021
Отправлено: 06.06.2024, 16:01
I subbed to a full year of premium Magelo and am logged in correctly.
Worked great for a couple of days and now item search tells me that I need to subscribe to Premium and blocks the function.
Can access account and subscription info. Confirmed Premium.
Item search is blocked and prompts me to subscribe to premium.
Jelan
Администратор
Сообщений: 11520
Регистрация: 04.05.2001
Отправлено: 06.06.2024, 21:43
Hi,
This is super weird, i cannot reproduce the issue at all on my side which kinda let me think it is a browser cache issue somehow..
Can you try with another browser or can you clear your cache, log back in and go to the item search again ?
draaco2
Пользователь
Сообщений: 3
Регистрация: 27.01.2017
Отправлено: 27.06.2024, 17:29
I'm seeing this also. When I try to buy premium ala "Subscribe Now!" button I see:
```
Bookmarked Payment method :
Ref : n.......@hotmail.com
Expiration date : 06/2025
```
Under My Account it says:
`Account Status : Registered User`
draaco2
Пользователь
Сообщений: 3
Регистрация: 27.01.2017
Отправлено: 27.06.2024, 17:31
To add, I tried clearing all cookies/data for this site and paypal. Also tried multiple browsers (Firefox & Edge)
