премиум Пользователь
Сообщений: 11
Регистрация: 26.06.2014
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Отправлено: 24.08.2025, 22:01
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I start Magelo Sync. It pops up the usual window briefly "Magelo Sync" then it minimizes to a tab called Magelo Sync 5.0.3 with my character's name in brackets. If I hover over the tab, it is a white box. If I try clicking the tab, it vanishes/crashes. Double checked: I have not lost premium.
Any ideas?
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премиум Пользователь
Сообщений: 3
Регистрация: 04.02.2014
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Отправлено: 25.08.2025, 14:52
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EQ itself had an update and it usually takes several days after updates before Magelo will be able to sync again.
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Администратор
Сообщений: 11555
Регистрация: 04.05.2001
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Отправлено: 26.08.2025, 4:33
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Sorry for the little delay on this one, Magelo Sync has been patched.
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премиум Пользователь
Сообщений: 11
Регистрация: 26.06.2014
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Отправлено: 04.09.2025, 22:37
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Not sure if it's still awaiting a new patch, but I just tried to sync again just now and I am having the exact same issue I posted about previously.
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премиум Пользователь
Сообщений: 11
Регистрация: 26.06.2014
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Отправлено: 04.09.2025, 22:53
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I am going to uninstall it and reinstall to see if that helps at all.
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премиум Пользователь
Сообщений: 11
Регистрация: 26.06.2014
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Отправлено: 04.09.2025, 23:00
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No dice. I uninstalled, downloaded a fresh copy. Went to install and it throws errors about unable to unpack it. I aborted the install and tried again. Same error. Skipped it the 3rd time and it said it successfully installed. I chose all the default installation directory and shortcuts etc. I ran it and it doesn't work.
This time I only briefly get the Magelo blue window then it minimizes to the taskbar as nothing. If you click on it in the taskbar, it vanishes completely.
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Администратор
Сообщений: 11555
Регистрация: 04.05.2001
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Отправлено: 11.09.2025, 2:50
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Can you check the Magelo Sync log, you will find it in the install dir.
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