Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 23.08.2008, 7:52
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Hello there, I've been having a little problem while trying to sync my characters. Everytime I've tried to sync my characters from the realm Frostwhisper EU i've been met with error messages saying the server itself is unsupported. I've succesfully sync'd my alt characters fom different realms without any issues, but I cant seem to get around this particular error.
I'm not sure if this is a common error that occurs or anything, but if anyone could offer some advice on how to sort this out i'd really appretiate it 
/Naf
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Советник
Сообщений: 1182
Регистрация: 27.01.2004
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Отправлено: 23.08.2008, 15:44
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Is that a private server?
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Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 23.08.2008, 16:10
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Nope, just a regular server. Or perhaps not so regular it seems...
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Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 24.08.2008, 20:26
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Has anybody else experienced this kind of issue before? I'd love to get my profile up and running but I still cant get around this error
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Советник
Сообщений: 1182
Регистрация: 27.01.2004
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Отправлено: 25.08.2008, 1:12
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Please press Ctrl + Shift + L with Magelo Sync running to open the log file and copy the contents here.
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Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 25.08.2008, 7:18
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[2008-08-25 10:11:53] Magelo Sync 4.1.3, Copyright (C) 2008 Magelo SA
[2008-08-25 10:11:53] Windows XP 5.1 x86
[2008-08-25 10:11:53] Java version 1.6.0_07
[2008-08-25 10:11:53] Europe/London, en_GB, windows-1252
[2008-08-25 10:11:53]
[2008-08-25 10:11:53] Initialisation des services...
[2008-08-25 10:11:56] Authentification automatique de l'utilisateur...
[2008-08-25 10:11:56] Unable to authenticate user [100]
com.magelo.bb
[2008-08-25 10:12:02] Authentification automatique de l'utilisateur...
[2008-08-25 10:12:02] Game Slots : 0 free of 0
[2008-08-25 10:12:02] Utilisateur authentifié : nafrizim (REGISTERED)
[2008-08-25 10:12:02] Démarrage des services...
[2008-08-25 10:12:02] Démarrage du service : Content Synchronizer
[2008-08-25 10:12:02] Démarrage du service : Deadlock Hunter
[2008-08-25 10:12:03] Démarrage du service : Recherche de processus
[2008-08-25 10:12:05] Launching WOW 'C:\Program Files\World of Warcraft\Launcher.exe'
[2008-08-25 10:12:13] Nouveau processus détecté : [Process id=2444 name=wow.exe path=C:\Program Files\World of Warcraft\WoW.exe]
[2008-08-25 10:12:13] Process found : wow.exe
[2008-08-25 10:12:21] Création du moniteur World of Warcraft
[2008-08-25 10:12:21] Démarrage du game monitor : World of Warcraft
[2008-08-25 10:12:22] An error occured
[2008-08-25 10:12:23] An error occured
[2008-08-25 10:13:02] Sending game content to server...
[2008-08-25 10:13:02] Objets détectés par GameMonitor (World of Warcraft 1.0.2) : 0
[2008-08-25 10:13:02] Nouveaux objets détectés : 0
[2008-08-25 10:13:02] Envoi des observations
[2008-08-25 10:13:57] Sending game content to server...
[2008-08-25 10:13:57] Objets détectés par GameMonitor (World of Warcraft 1.0.2) : 24812
[2008-08-25 10:13:57] Nouveaux objets détectés : 24812
[2008-08-25 10:14:04] Objets demandés par le serveur : 18
[2008-08-25 10:14:21] Unsupported game server.
com.magelo.gb
[2008-08-25 10:14:24] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2008-08-25 10:14:31] Synchronisation complète du personnage 'Nafrizim'
[2008-08-25 10:14:32] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2008-08-25 10:14:39] Unsupported game server.
com.magelo.gb
[2008-08-25 10:14:43] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
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Пользователь
Сообщений: 2681
Регистрация: 23.07.2008
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Отправлено: 27.08.2008, 2:12
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Hello Nafrizim!
Thats interesting indeed. We'll see what's the problem on this end, it should be only a minor bug.
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Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 27.08.2008, 13:52
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Hey there, cheers for checking this issue out for me. Hopefully its nothing too time consuming = ]
If theres anything I can do to help out just let me know.
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Пользователь
Сообщений: 2681
Регистрация: 23.07.2008
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Отправлено: 02.09.2008, 7:10
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Thanks for the wait ladies and gentlemen! It's fixed now, your characters in Frostwhisper realm should now be detected by Magelo Sync. Cheers! 
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Пользователь
Сообщений: 6
Регистрация: 22.08.2008
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Отправлено: 03.09.2008, 18:12
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Brilliant :D thanks alot matey
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Пользователь
Сообщений: 1
Регистрация: 05.10.2008
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Отправлено: 01.05.2009, 19:45
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I'm also having the same problem, but with the Ragnaros (US) server.
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