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Сообщений в теме: Profile not Showing when clicking on signature
anotherbiffname
Пользователь

Сообщений: 26
Регистрация: 12.10.2008
Отправлено: 25.11.2008, 10:51

When i clikc on my signature i get an error and it said ot post on forums if it continues its been happening for a few days now
loulina
Администратор

Сообщений: 4235
Регистрация: 08.02.2006
Отправлено: 27.11.2008, 6:04

Hi anotherbiffname,

Your issue should be fixed with the upcoming patch tomorrow.
Don't hesitate to let us know if you still have some problem.
talonserena
Пользователь

Сообщений: 5
Регистрация: 10.10.2008
Отправлено: 29.11.2008, 13:40

I'm not sure if this is the same problem exactly or a different one, but despite the patch, my profiles still aren't working (although I see the original poster's are, which is awesome). My characters' 3D models don't appear, and for some reason my PvP tab is always automatically opened as soon as the profile window opens, and it's overtaking everything in a very ugly way.

I've re-synced, I've rebooted and re-synced, and I've re-installed and re-synced. Nothing seems to change it.





loulina
Администратор

Сообщений: 4235
Регистрация: 08.02.2006
Отправлено: 29.11.2008, 18:47

Hi talonserena,

When I click on your signatures everything look great on FF3, except that your Death Knight has no face but we are working on this issue

I tried on IE7 and I saw the error you mentioned. Could you try to clear your cache? Please tell us if it changes something. Thanks!

talonserena
Пользователь

Сообщений: 5
Регистрация: 10.10.2008
Отправлено: 29.11.2008, 19:01

Weirdness. I am actually using FF3, and clearing my cache (which I didn't think of until you said it; thanks) didn't help. Strange that you're seeing it fine while I'm getting the same jumble. x.x Alas.
loulina
Администратор

Сообщений: 4235
Регистрация: 08.02.2006
Отправлено: 29.11.2008, 19:06

Try to do "ctrl + shift + R" when you are on the profile to force the clear cache. If It's not work I will investigate more!
talonserena
Пользователь

Сообщений: 5
Регистрация: 10.10.2008
Отправлено: 29.11.2008, 22:30

Neat! That's a trick I actually didn't know before. Thank you, it worked! :3
loulina
Администратор

Сообщений: 4235
Регистрация: 08.02.2006
Отправлено: 30.11.2008, 0:12

You are welcome talonserena
AlleyCat67
Пользователь

Сообщений: 1
Регистрация: 30.10.2008
Отправлено: 02.12.2008, 11:27

Here's something that I've found out while trying different things to resolve this error....

It seems that no matter what I try, I cannot get the profile to come up on a character that I haven't synced since the last patch. I did try with a character that I've synced and that one did come up.

So, if you continually get the error on a character, try re-syncing it then see if the profile will display.

Hope this is of some help to someone.