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Сообщений в теме: Clicking to view my magelo takes me to download ??
Deckmar
Пользователь

Сообщений: 12
Регистрация: 01.07.2004
Отправлено: 01.01.2009, 18:00

When I lick on my URL to view my equipment on single page or on my edit character I get promoted to download. http://eq.magelo.com/profile/1057746 There is no reason this should prompt me to download its not a program file. Can anyone tell me why I can not look at my equipment at all?

Deckmar Lyfesaver
Shards of Time
Erycil
Пользователь

Сообщений: 2681
Регистрация: 23.07.2008
Отправлено: 02.01.2009, 4:29

Hi, Deckmar!

That sounds really strange, could you let me know which operating system and browser are you using? I would suggest checking the permissions with cookies in your browser and firewall to see if there's any restrictions that may have made this happen.
Haligan
Пользователь

Сообщений: 3
Регистрация: 25.10.2001
Отправлено: 11.01.2010, 0:00

i am also havign this issue when using IE 8 Chrome and firefox work fine.

system is win 7 64bit using IE 8
Erycil
Пользователь

Сообщений: 2681
Регистрация: 23.07.2008
Отправлено: 11.01.2010, 3:25

Hello Haligan,

Could you please check out your Internet settings for IE 8 (Tools > Internet Options) and see if the Security and Privacy settings are at Medium? If you prefer keeping them at High, you can add the following to your safe list:

magelo.com
www.magelo.com
eq.magelo.com
eq.sig.magelo.com
cdn.magelo.com

That should resolve the issue. If you are still having trouble, please do not hesitate to let us know!

Thank you very much for your patience and understanding.