The EQ servers will be down for about 6 hrs starting at 2:00 am PDT (PDT is -7 GMT: 2:00 am MDT, 3:00 am CDT, 4:00 am EDT, 8:00 am GMT, 9:00 am CET) on Wednesday, August 18, 2010 for a game update.
We will patch Magelo Sync as soon as possible to let it work with the game.
Thank you for your patience and understanding.
Update: Magelo Sync has been updated, you can Sync your characters again!
