白金會員
帖子總數: 2
註冊: 2016/1/29
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已發表: 2024/4/26 上午11:37
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I have a premium account but my character wont update on the ranking. Can i get some help please?
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管理員
帖子總數: 11461
註冊: 2001/5/4
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已發表: 2024/4/29 下午8:58
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Hi,
Which character are we talking about ?
I currently see zero character under your account...
I suspect you might have tried to sync while there was an issue that was preventing your character to sync.
The issue has now been fixed so please try to sync again and you should see your characters appearing in the "My characters" section as well as on the ranking.
Let me know how it goes.
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白金會員
帖子總數: 2
註冊: 2016/1/29
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已發表: 2024/5/1 下午2:27
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Jelan,
Thank you for getting back to me. It keeps saying i must have an premium account to sync on a progression server. Then stops. It says last sync was 10/10/23. I have not been able to sync it since.
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管理員
帖子總數: 11461
註冊: 2001/5/4
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已發表: 2024/5/2 上午11:43
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Are you sure you are logged under the same Magelo account in Magelo Sync ?
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