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主題的留言: Cannot get character to sync
FarionaSG
白金會員

帖子總數: 24
註冊: 2003/9/1
已發表: 2025/2/27 下午2:57

I was changing a character's name so I deleted the old character from My Characters and then ran magelo sync on the new name to add it to my characters. It will not add my character
FarionaSG
白金會員

帖子總數: 24
註冊: 2003/9/1
已發表: 2025/2/28 下午4:13

I noticed since I changed the name that there is a lvl 9 rogue showing in my guild on magelo with the same name. Such a character does not exist because I could not have changed the name to that if there was an existing character with that name. The name is Benedict and the guild is Erollisis Tear/ Since I made my character a senior officer it now shows the fictitious character as a senior officer. It does not show under my characters that I have a toon named Benedict in any event. I should also mention that the existing Benedict shows not being updated in 20 years
FarionaSG
白金會員

帖子總數: 24
註冊: 2003/9/1
已發表: 2025/3/1 下午8:41

Is there a support email address?
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/2 下午4:26

Same my char wont sync and stripped my guild tag
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2025/3/14 上午5:01

Hi FarionaSG, I believe I have fixed your issue.
I just patched Magelo Sync so you should be able to sync your character now.

Betenoire1, Please try to sync again and see if this fix your issue, thanks.