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主題的留言: spirestone and jubeithos realm not supported???
arjay
會員

帖子總數: 2
註冊: 2009/11/24
已發表: 2009/11/27 下午9:44

spirestone and jubeithos realm not supported???
Inoke
顧問

帖子總數: 1182
註冊: 2004/1/27
已發表: 2009/11/29 下午6:58

If you find an official Blizzard server that Sync is reporting as 'unsupported' please copy and paste your log file from Sync so we can review it.

Thank you!


Erycil
會員

帖子總數: 2681
註冊: 2008/7/23
已發表: 2009/12/1 下午11:42

Odd. Arjay, I've been able to Sync characters from both servers in the US realms. Are you trying to Sync characters from Spirestone EU and Jubei'Thos EU?

If not, I would recommend posting your Magelo Sync log file as suggested by Inoke as it would help us find out what was wrong. You can open up the log file while Sync is active by pressing Ctrl + Shift + L.

Thank you for your patience!
arjay
會員

帖子總數: 2
註冊: 2009/11/24
已發表: 2009/12/6 下午10:33

HERE IT IS pls HELP

[2009-12-07 10:37:09] Could not find: magelo-i18n []
[2009-12-07 10:37:09] Using magelo-i18n[en]
[2009-12-07 10:37:09] Using magelo-i18n[en_US]
[2009-12-07 10:37:09] Magelo Sync 4.1.4, Copyright (C) 2009 Magelo SA
[2009-12-07 10:37:09] Windows Vista 6.0 x86
[2009-12-07 10:37:09] Java version 1.6.0_16
[2009-12-07 10:37:09] Asia/Shanghai, en_US, windows-1252
[2009-12-07 10:37:09]
[2009-12-07 10:37:09] Initialisation des services...
[2009-12-07 10:37:18] Authentification automatique de l'utilisateur...
[2009-12-07 10:37:19] Game Slots : 0 free of 0
[2009-12-07 10:37:19] Utilisateur authentifié : arjay (REGISTERED)
[2009-12-07 10:37:19] Démarrage des services...
[2009-12-07 10:37:19] Démarrage du service : Content Synchronizer
[2009-12-07 10:37:19] Démarrage du service : Deadlock Hunter
[2009-12-07 10:37:21] Démarrage du service : Recherche de processus
[2009-12-07 10:37:22] Nouveau processus détecté : [Process id=2792 name=wow.exe path=C:\Program Files (x86)\World of Warcraft\WoW.exe]
[2009-12-07 10:37:22] Process found : wow.exe
[2009-12-07 10:37:24] Création du moniteur World of Warcraft
[2009-12-07 10:37:24] Démarrage du game monitor : World of Warcraft
[2009-12-07 10:37:26] Sending game content to server...
[2009-12-07 10:37:26] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 23223
[2009-12-07 10:37:26] Nouveaux objets détectés : 23223
[2009-12-07 10:37:27] Authentification automatique de l'utilisateur...
[2009-12-07 10:37:28] Game Slots : 0 free of 0
[2009-12-07 10:37:28] Utilisateur authentifié : arjay (REGISTERED)
[2009-12-07 10:37:28] Session réactivée, nouvelle tentative pour: class com.magelo.sync.kc
[2009-12-07 10:37:33] Objets demandés par le serveur : 1
[2009-12-07 10:37:34] Unsupported game server.
com.magelo.gb
[2009-12-07 10:37:40] Opening 'C:\Program Files (x86)\Magelo\Magelo Sync\magelo.log'
[2009-12-07 10:37:46] Synchronisation complète du personnage 'Arjay'
[2009-12-07 10:37:58] Unsupported game server.
com.magelo.gb
[2009-12-07 10:38:03] Opening 'C:\Program Files (x86)\Magelo\Magelo Sync\magelo.log'
Erycil
會員

帖子總數: 2681
註冊: 2008/7/23
已發表: 2009/12/6 下午11:38

Thank you, Arjay.

Would you mind using the 'Repair.exe' tool in your World of Warcraft folder to repair your WoW game files please? The error you are seeing seems to have been the result of some game files being modified or damaged, which is a possible reason why Magelo could not find out if you have logged into an official server or not.

You should be able to Sync your characters as soon as that has been done.

Thank you, and please let me know if you're still having difficulties!