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主題的留言: Character not showing up in rankings
Maeryn
會員

帖子總數: 19
註冊: 2006/1/5
已發表: 2011/12/19 下午2:38

Hihi,

As of about a week ago my character was showing up in the rankings, but hasn't since the patch. I haven't changed anything, it's not set to private, and I can view my magelo, it just doesn't show up in rankings anymore.

http://eq.magelo.com/do_ranking.jspa?bgOnly=false&authOnly=false&raceId=&classeId=11&serverId=&minLevel=1&maxLevel=95&criteria1=HP&criteria2=

http://eq.magelo.com/profile/1278212
loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2011/12/19 下午11:01

Hi Maeryn,

In My Characters, you should see an icon on the left part that indicate your current ranking status.

In order to rank your character again, you need to run Magelo Sync and sync your identity card.
This verification is required because your character level changed.
Maeryn
會員

帖子總數: 19
註冊: 2006/1/5
已發表: 2011/12/19 下午11:14

I did that though, I did that before I posted. I just tried it again, and it's still not working =\
loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2011/12/20 上午7:46

Ok, we will investigate then This looks like a bug.
We will keep you posted.
Eandori
會員

帖子總數: 7
註冊: 2001/11/20
已發表: 2011/12/21 下午3:33

Looks like I have the same bug, my 76 mage is not showing up in rankings. I definitely ran Magelo Sync too.

http://eq.magelo.com/profile/1977161

On a side note, the last time I ran Magelo Sync, my mage was like level 60. I leveled him up to 76, ran the "sync" and nothing changed in his profile! Not the character level, any of the gear, etc. When the sync program is running, it reports the right character... so it seems to find my mage online.

Is the Sync supposed to be updating character stats and gear?

Eandori Raintree
Level 5 to 86 depending on my mood...
Root? Manaconvert? Snare? no problem...
loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2011/12/22 下午10:25

Hi Eandori,

Magelo Sync will only sync your character ID with a registered account. So you need to manually update your character to complete his profile in My characters > Edit. The full auto sync is a Premium feature.

Don't hesitate to take the Trial offer to try out all the Premium features for 10 days, including the auto sync. We also have a special offer now for the holidays: if you become on the Premium now for a year, your will get 3 extra months free.

Regarding the Ranking issue, we are working on it and we will keep you posted as soon as it is fixed.
PPalis
會員

帖子總數: 10
註冊: 2005/8/24
已發表: 2011/12/29 下午5:32

I am also unable to update my ranking using Magelo Sync. I've updated my characters level manually, then hit Magelo Sync and it didn't update my Ranking.
Carnon
顧問

帖子總數: 194
註冊: 2008/3/27
已發表: 2012/1/4 上午1:50

One of my guildmates is now showing up in rankings either

Drusis,
Magelo Profile: http://eq.magelo.com/profile/1435650


CaRnon the Fabled Cleric
Realm of Insanity - Xegony
EQ Magelo Advisor/Moderator
Maeryn
會員

帖子總數: 19
註冊: 2006/1/5
已發表: 2012/1/9 上午7:14

just a heads up since it wasn't posted here, but this seems to be fixed. i tried syncing again today and it worked for some reason.
Cheopis
會員

帖子總數: 9
註冊: 2009/4/13
已發表: 2012/1/14 上午6:19

Still not working for me