會員
帖子總數: 1
註冊: 2013/8/16
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已發表: 2013/8/16 下午11:34
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My profile has been stuck on private ever since I used premium magelo syncing. Not sure how to fix it... is this a bug or something I am missing?
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會員
帖子總數: 2
註冊: 2013/8/15
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已發表: 2013/8/19 下午3:16
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I'm having the same issue. Posted on help but no reply from Magelo yet.
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2013/8/20 上午2:01
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Oups sorry guys, we pushed a change a bit faster than expected so no wonder you don't understand what is going on...
So here is what is happening and why. We are adding a rule on how our trial is working. The spirit of the trial is to let you test what we have to offer because you are willing to take a leap forward and become premium but first you would like a taste of what it is.
Now when we look at trial accounts, there is an alarming growing number of people who are not respecting the spirit of the trial. So we had to step up and the private profile is the visible change on how the Trial is working now. Basically, profiles synced with a trial account are private and only visible by their owner.
We will very soon push an update on the website as well as post a news to communicate about this recent change.
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會員
帖子總數: 2
註冊: 2013/8/15
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已發表: 2013/8/21 下午4:59
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Thank you for the reply. Does this mean once the trial is over the account will be visible?
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2013/8/25 上午10:48
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Yes the restriction is lifted as soon as the trial expires.
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會員
帖子總數: 34
註冊: 2003/1/19
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已發表: 2014/7/16 下午2:09
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If we purchase a premium before the trial is over, can we be visible?
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2014/7/17 上午1:47
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Yes of course !
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