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主題的留言: Cannot get Magelo to come up
Alyssandra
會員

帖子總數: 54
註冊: 2001/10/21
已發表: 2014/3/22 下午2:17

I have a new laptop with Windows 8.1. I downloaded Magelo Sync and when I tried to get it to come up I get this message:

No JVM could be found on your system. Please define EXE4J_JAVA_HOME to point to an installed 64-bit JDK or JRE or download a JRE from www.java.com.

I know there is JAVA on this system but as I am not a programmer, I haven't the slightest clue what to do. Frankly I am afraid just to download any old JRE from www.java.com. Let me know what I should do.

ueauvan
白金會員

帖子總數: 25
註冊: 2001/12/4
已發表: 2014/3/22 下午7:11

Getting the same message, win 7 64 bit, java 7 build 51 installed allegedly with no old versions

loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2014/3/24 上午4:36

Hi,

You need to install Java 7 32 bit and Java 7 64 bit on your computer. Java recommend to have both installed to avoid any problem.
You can download java here: http://www.java.com/en/download/manual.jsp

Let me know how it goes!
Alyssandra
會員

帖子總數: 54
註冊: 2001/10/21
已發表: 2014/4/24 上午6:55

I did both the 32 bit and 64 bit and Magelo now works. Thank you so much.

loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2014/4/25 上午4:49

Good!