會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/3/26 下午5:29
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I tried installing Sync to a new computer today. I had to install Java on the system to run Sync. It all seemed to go well, and it recognized the characters upon login. However, it abruptly stopped doing so after the fifth or sixth switch. I logged out and restarted the program, but now it won't recognize the characters at all. It does, however, recognize the zone that I'm in and the target I have selected. So, I looked back to see if my characters' inventories had truly updated. Curiously, the answer to that question is yes and no. The profile has updated, but the My Inventory tool has not. Very odd. Unless there's normally a delay for the latter. Your help would be appreciated.
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/3/26 下午7:21
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It seems to be functioning fine now, for both identifying my character and My Inventory. I'm not sure what changed.
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/3/26 下午9:33
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Bah. Now it's doing it again. It might be that the issue is related to boxing, although I can't recall if I was boxing the first time or not.
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/3/27 下午3:44
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Today, the first time I switched characters, it failed to recognize the new one. This was with a single account open. It still shows the first character I logged in with, even though a different one is now logged in.
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顧問
帖子總數: 1670
註冊: 2001/8/31
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已發表: 2014/4/2 下午2:53
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I've noticed it can have problems when running multiple accounts, as only 1 displays and the others go to the second tab over. Also make sure you're not running any 3rd party programs (MQ, etc) as I would guess the memory lock on the game could have an affect on Magelo. I don't know how either are built, but I'd imagine they both read off of the same area of EQ memory.
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/4/2 下午5:01
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I haven't stress-tested it lately. I've logged on, but only one character. I'll keep watching it to see if I can recognize a pattern for when it occurs.
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2014/4/7 下午12:08
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Hi Oxgoad,
Please post your Magelo Sync log, it should shed some light on your issue. You can get your log by pressing Ctrl+Shift+L on Magelo Sync.
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顧問
帖子總數: 1670
註冊: 2001/8/31
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已發表: 2014/4/15 下午11:18
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Hey Oxgoad, just following up – is everything running okay for you now?
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2014/4/15 下午11:51
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Thanks for checking in! I've been over in Landmark land lately, so I haven't had a chance to see if it's still malfunctioning or not. I'll take a look soon. 
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會員
帖子總數: 97
註冊: 2011/4/20
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已發表: 2015/10/13 下午7:57
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Since returning from my hiatus, it seems to be working.
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2016/3/23 上午4:44
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Thanks for the update and apologize for the late follow up on our end.
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