會員
帖子總數: 3
註冊: 2002/9/19
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已發表: 2016/4/2 下午10:34
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Got email that account due for renewal on the 9/4/2016
Credit card is invalid and needed updating
Only way it would let me update the capture was to cancel auto rebilling...
Then request a new auto rebilling with new card.
Problem... Now my subscription says its due 6 days earlier next year...
Question ... Because i paid 6 days earlier to ensure no missed days due to newCredit card am i loosing 6 days renewal? You would think if my old expiry dste was 9/4/16 ? The new one would be 9/4/17 not 6 days earlier cause i paid early...wouldnt It be better to have option to update card ??
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管理員
帖子總數: 11520
註冊: 2001/5/4
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2016/4/12 上午2:24
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As for the auto renewing with updated credit card, it' s a known issue and current limitation with our current payment provider. We will address that fairly soon when we move to a new one.
Thanks for supporting us by the way.
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