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Bustywench

Mitglied

Beiträge: 4
Registrieren: 15.06.08

Gesendet: 03.12.08, 20:08

Currently things seem riddled with bugs. Five of my ten characters are not being detected by Magelo Sync when I log in at all, even after several logins. The other five are being detected as normal. Two of the five that are being detected are showing with white hair instead of their correct colour. One of the five detected has an item not showing on the 3D Model (Primal Mooncloth Shoulders). I can see that several people seem to be struggling with similar problems. Is there any sort of an idea of how long this will take to fix?

loulina

Admin

Beiträge: 4235
Registrieren: 09.02.06

Gesendet: 04.12.08, 04:29

Hi Bustywench, Could you please link your log file here? Just press "Ctrl + Shift + L" when you are on Magelo Sync as it is explained in the guide available in our help section: If I have an issue with Magelo Sync, what can I do? . It will be helpful for us to better understand the origin of the issue. Thanks

Heartless8604

Mitglied

Beiträge: 1
Registrieren: 14.07.08

Gesendet: 11.12.08, 06:04

I'm getting the same problem with hair color being white. My log file: [2008-12-10 21:48:32] Initialisation de la configuration [2008-12-10 21:48:32] Magelo Sync 4.1.4, Copyright (C) 2008 Magelo SA [2008-12-10 21:48:32] Windows Vista 6.0 x86 [2008-12-10 21:48:32] Java version 1.6.0-oem [2008-12-10 21:48:32] America/Chicago, en_US, windows-1252 [2008-12-10 21:48:32] [2008-12-10 21:48:32] Initialisation des services... [2008-12-10 21:48:59] Authentification automatique de l'utilisateur... [2008-12-10 21:48:59] Game Slots : 0 free of 0 [2008-12-10 21:48:59] Utilisateur authentifié : Heartless8604 (REGISTERED) [2008-12-10 21:48:59] Démarrage des services... [2008-12-10 21:48:59] Démarrage du service : Content Synchronizer [2008-12-10 21:48:59] Démarrage du service : Deadlock Hunter [2008-12-10 21:49:01] Démarrage du service : Recherche de processus [2008-12-10 21:49:03] Nouveau processus détecté : [Process id=1700 name=wow.exe path=C:\Program Files\World of Warcraft\WoW.exe] [2008-12-10 21:49:03] Process found : wow.exe [2008-12-10 21:49:10] Création du moniteur World of Warcraft [2008-12-10 21:49:10] Démarrage du game monitor : World of Warcraft [2008-12-10 21:49:11] Sending game content to server... [2008-12-10 21:49:11] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 4838 [2008-12-10 21:49:11] Nouveaux objets détectés : 4838 [2008-12-10 21:49:13] Objets demandés par le serveur : 2 [2008-12-10 21:49:13] Synchronisation complète du personnage 'Deathsbane' [2008-12-10 21:49:13] Slots disponibles: 0 [2008-12-10 21:49:14] Sending game content to server... [2008-12-10 21:49:14] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 4838 [2008-12-10 21:49:14] Nouveaux objets détectés : 0 [2008-12-10 21:49:14] Envoi des observations [2008-12-10 21:49:16] Synchronisation de Deathsbane réussie [2008-12-10 21:49:59] Sending game content to server... [2008-12-10 21:49:59] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 4838 [2008-12-10 21:49:59] Nouveaux objets détectés : 0 [2008-12-10 21:49:59] Envoi des observations [2008-12-10 21:54:59] Sending game content to server... [2008-12-10 21:54:59] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 4953 [2008-12-10 21:54:59] Nouveaux objets détectés : 115 [2008-12-10 21:55:00] Objets demandés par le serveur : 0 [2008-12-10 21:55:00] Envoi des observations [2008-12-10 21:56:45] Synchronisation complète du personnage 'Deathsbane' [2008-12-10 21:56:45] Slots disponibles: 0 [2008-12-10 21:56:45] Sending game content to server... [2008-12-10 21:56:45] Objets détectés par GameMonitor (World of Warcraft 1.1.0) : 5044 [2008-12-10 21:56:45] Nouveaux objets détectés : 91 [2008-12-10 21:56:46] Objets demandés par le serveur : 0 [2008-12-10 21:56:46] Envoi des observations [2008-12-10 21:56:48] Synchronisation de Deathsbane réussie [2008-12-10 21:58:47] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log' Is the language a permanent thing or can I change that to English?

Erycil

Mitglied

Beiträge: 2681
Registrieren: 23.07.08

Gesendet: 11.12.08, 09:17

Hello Heartless and welcome to Magelo! The white hair seems to be an ongoing issue; we're still working on identifying some errors in the 3D engine. We're going to let you know when it's fixed, but for now its something we all have to bear with. Thank you for your patience.